Patient Advocate

Join Our Team as a Patient Advocate

Are you passionate about delivering exceptional patient experiences? Do you thrive in a dynamic environment where your work directly contributes to the well-being of others? If so, we want you on our team!

We’re currently seeking motivated, bilingual (English/Spanish) individuals to join our dental group as Patient Advocate, dental background is preferred.

Why Join OneSolution Dental Implant Centers?

At OneSolution Dental Implant Centers , we’re committed not only to providing outstanding dental care but also to creating positive, professional, and compassionate patient interactions. As a Call Center Representative, you'll be the first point of contact for our patients—making your role essential in delivering the care and service they deserve.

Key Responsibilities

• Patient-Centric Communication: Interact with new and existing patients in a courteous and professional manner.

• Appointment Scheduling: Manage high-volume inbound and outbound calls to schedule appointments effectively.

• Sales Conversion: Use persuasive communication to convert inquiries into scheduled appointments.

• Quality Assurance: Ensure every call reflects our dedication to excellence in patient care.

• Team Collaboration: Work closely with dental and administrative staff to ensure a smooth scheduling process and enhanced patient satisfaction.

Qualifications

• Bilingual (English/Spanish): Preffered 

• Sales-Oriented: Proven ability to meet or exceed sales targets.

• Dental Background: Preferred, but not required.

• Customer Service Experience: Minimum of 2 years in customer service or sales, preferably in healthcare or dental.

• Excellent Communication: Strong verbal and written communication skills.

• Empathy & Patience: Ability to connect with patients and handle inquiries with care and professionalism.

• Tech-Savvy: Comfortable using CRM systems and digital scheduling tools.

Job Details

• Job Type: Full-time

• Schedule: 8-hour shifts, in-person

• Experience Level: 2 years (preferred in customer service or sales)

• CutPay: $20.00 – $36.00 per hour + Monthly Bonuses

Benefits

• 401(k)

• Dental Insurance

• Paid Time Off

• Paid Holidays

• Medical Benefits