Regional Director - New England

As the Regional Director you will directly lead and inspire a team across 8-10 independent/private school accounts across the New England area; In addition, 1-2 District Manager (who oversees 10-14 accounts) will report to you. You will be part of the regional leadership team and provide planning, direction, and guidance to the accounts in your territory, while establishing and maintaining strong client relationships. Your goal is to achieve operational and financial goals in a dynamic environment. 
The Regional Director reports to a Vice President and manages a team of approximately 250, including 10-12 direct leaders. The Regional Director will enjoy a gradual onboarding over the first 3–4 months as well as involvement in special projects.

Key Responsibilities:

• Leads a diverse team to provide outstanding service
• Drives self and team towards building positive relationships with clients at all levels and achievement of critical metrics (profitability, safety, engagement, etc.)
• Serves on regional leadership team; regularly communicates with peers to share standard processes, mitigate risks, champion diversity, and build community
• Owns all accounts within assigned territory, ensuring input from and thoughtful communication; makes decisions grounded in balance of risk/reward and short/long term implications
• Supports in setting cultural tone in region; meets regularly with extended team to ensure clarity, understanding, safety, accountability, and alignment
• Serves as representative/brand ambassador of the Flik ISD team to senior clients in territory, and acts as point of contact for any customer concern
• Works with regional team members to ensure Sales and Retention process is smooth for all accounts (presentations, negotiations, etc.)
• Collaborates with key partners to support regional initiatives
• Ensures compliance with QA, policy, and USDA program requirements, along with completing all reporting on time
• Champions development in partnership with SVP within the region; conducts performance evaluations, along with succession planning, with focus on building multi-unit leadership skills; has full understanding of all roles in operation
• Is responsible for the financial results/P&L for assigned territory, and works with leadership team to ensure accuracy for reporting, forecasting, and budgeting processes
• Ensures consistent and fair administration of all policies and procedures
• Identifies and predicts market trends; attends regional meetings to discuss planning

Preferred Qualifications:

• Bachelor’s degree from an accredited college or university, or eight (8) years progressive experience in multi-unit foodservice management
• Multi-unit food/dining services experience required
• Ideally, experienced in political savvy within large organizations
• Must be proficient in P&L management, contract reading, bid writing, and financial modeling
• Strong background in leadership roles with exposure to contract/budget management, customer service, people development, food services, negotiations, etc.
• Has experience in growing a business and leading teams, as well as strong financial competence
• Has ability to think quickly, analytically, strategically, and accurately
• Shows expert client relationship, influencing, listening, and communications (written and verbal) skills
• Champions the inclusion approach, and is proactive, positive, professional, flexible, and resilient
• Demonstrates initiative, ownership, multi-tasking, prioritization, and organization skills
• Proficient in the use of Microsoft Suite
• Extensive travel required in this position - approximately 75%