Front Office Manager

Stallant Health has an exciting opportunity for an experienced Medical Receptionist that is ready to take the next step into leadership!  You will play a critical role in managing fromt office operations and supporting providers who deliver essential primary and specialty care services. 

About Us:

Our rural healthcare clinic provides comprehensive primary care and specialty services to the under-served population of Crescent City and surrounding communities.  We are committed to improving healthcare access and delivering exceptional patient-centered care. 

Position Summary:

We are seeking an experienced Medical Receptionist to serve as our Medical Front Office Manager.  This leadership role requires an individual who demonstrates eextreme ownership and conscientiousness-even in the smallest details of their work.  The right candidate willensure that front office operations run seamlessly, while inspiring and influencing their team to uphold the highest standards of service, accuracy, and accountability. 

Key Responsibilities:

• Supervise and coordinate the daily activities of the medical front office team
• Ensure accuracy in patient scheduling, check-in/ check-out, insurance verification, and medical records management.
• Develop, implement and monitor workflows to improve efficiency and patient experience
• Provide leadership, coaching, and performance feedback to front office staff
• Collaborate with clinical providers and management to optimize patient care delivery
• Maintain compliance with HIPAA regulations and all organizational policies
• Model and reinforce a culture of ownership, accountability, and excellence

Qualifications:

• Minimum of 3 years experience as a medical receptionist in a healthcare setting (required) 
• Demonstrated leadership skills with the ability to influence, motivate and manage a team.
• Proven track record of taking ownership and following through with accuracy and attention to detail.
• Excellent written and verbal communication abilities
• Proficiency in medical office procedures and electronic health record (EHR) systems.
• Ability to work effectively in a fast-paced, patient-focused environment

Preferred Qualifications

• Prior supervisory or team lead experience in a medical office
• Bilingual in English and Spanish

Compensation and Benefits:

• Competitive salary commensurate with experience.
• Comprehensive benefits package including health, dental and vision insurance
• Paid time off and retirement plan
• Professional development opportunities with a mission-driven organization
   

  DEI Statement:

  We are committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued and respected.

  EEO Statement:

  Stallant Health is an equal opportunity employer and prohibits discrimination and harassment of any kind.