Agency Management Specialist

Description

Summary:

Assist in negotiating agency contracts including contingency and collection fee agreements and dunning criteria. Provide forecasting to determine dollar recoveries expected, by agency monthly- on a running 12-month period. Maintain batch-tracking records on assignments, recalled accounts, agency cancellations, settlements and judgments.

Job Description:

Position is responsible for the management of Huntington's third-party collection agencies. Conducts on-site and off-site audits to ensure agencies are following Huntington's guidelines and adhering to regulatory requirements.

Works on a day to day basis with outside collection agencies, approving settlements, reviewing and resolving issues that may arise. Ongoing reconcilement of inventory and handles discrepancies. Compiles regular reports as needed.

Basic Qualifications

Must have a High School Diploma or Equivalent.

At least one year of Vendor Management experience or three years of collections experience.

Preferred Qualifications

Knowledge of FDCPA preferred.

Possess excellent written and verbal communication skills.

Ability to work independently and have strong organizational skills. Must have proven PC skills, including Excel and Microsoft Word.

Willing to travel.

Knowledge of CACS, RMS and Hogan systems desired.

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Exempt Status: (Yes = not eligible for overtime pay) (No = eligible for overtime pay)

No

Workplace Type:

Office

Our Approach to Office Workplace Type

Certain positions outside our branch network may be eligible for a flexible work arrangement. We're combining the best of both worlds: in-office and work from home. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. Remote roles will also have the opportunity to come together in our offices for moments that matter. Specific work arrangements will be provided by the hiring team.

Huntington will not sponsor applicants for this position for immigration benefits, including but not limited to assisting with obtaining work permission for F-1 students, H-1B professionals, O-1 workers, TN workers, E-3 workers, among other immigration statuses. Applicants must be currently authorized to work in the United States on a full-time basis.

Huntington is an Equal Opportunity Employer.

Tobacco-Free Hiring Practice: Visit Huntington's Career Web Site for more details.

Note to Agency Recruiters: Huntington will not pay a fee for any placement resulting from the receipt of an unsolicited resume. All unsolicited resumes sent to any Huntington colleagues, directly or indirectly, will be considered Huntington property. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration.