Care Coordinator I

Care Coordinator

We are all equally human. Join us.

At Hope Network , over 2,800 compassionate professionals serve individuals across 125+ locations statewide-each playing a vital role in creating powerful comebacks. Whether through hands-on care or essential behind-the-scenes support, every team member contributes to a greater purpose: transforming lives.

? Watch how we create comebacks.

Why Join Our Team?

We're proud to offer a robust and meaningful benefits package to support your career growth and overall well-being:

• Medical, Vision, & Dental Care
• 403(b) Retirement Plan
• Paid Time Off
• Educational Reimbursement
• Career-Pathing
• Paid Training
• Employee Referral Bonus

With your help, we can take on the challenges, the barriers, the statistics, and the seemingly impossible.

What You'll Do

• Assist in scheduling and tracking all consumer medical appointments-both internal and external-and ensure records are updated accordingly. Transport consumers to scheduled or urgent appointments as directed by the Care Manager, Program Director, or Nursing Supervisor. Communicate upcoming appointments to consumers, program staff, and guardians.
• Maintain up-to-date consumer records, including PCP Team packets, treatment plan addendums, and demographic updates, ensuring accuracy in both group books and master files. Provide current demographic information to the appropriate HNBHS administrative staff.
• Support Care Managers, Program Directors, and the Nursing Supervisor in requesting, tracking, and maintaining all required consent forms for treatment and related correspondence.
• Coordinate and track the ordering of routine and as needed laboratory tests, assessing for abnormal results and notifying the Nursing Supervisor as appropriate.
• Maintains consumer records - meeting all appropriate standards according to HNBHS and all regulatory bodies. Periodically audits records as directed.
• Track prescriptions, make copies and ensure a copy is available in the designated area within the Medication Room.
• Prepares the necessary paperwork for all medical appointments.
• Coordinate and triage acute medical concerns.

Work Schedule

Monday-Friday 9:00am-5:00pm

Qualifications

• Associate's degree in Human Services or a related mental health field preferred, or Certified Medical Assistant (CMA).
• Minimum of one year of experience in a mental health or rehabilitation setting.
• Proven ability to provide person-centered care, supporting individuals with mental health treatment needs across physical, emotional, social, and vocational domains, and adapting responses and treatment plans to meet their unique needs.

Our Commitment to Inclusion

Our strength lies in our diversity -empowering us to meet the unique needs of over 34,000 individuals we serve each year. We are proud to be an Equal Opportunity Employer and value the diverse perspectives that each team member brings to our mission.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.