Inside Sales Account Manager ( Manufacturing )

Inside Sales Account Manager(Manufacturing)

• Knowledge working within Syspro or other ERP/CRM system.

Are you looking to make a career change to a stable company? This exciting opportunity offers a competitive salary plus an excellent benefits package including medical insurance, dental insurance, vision insurance and paid PTO.Does this position match your future career goals?Then this opportunity could be the right fit for you.

Why should you apply?

• Growth Opportunities
• Great Pay
• Excellent Benefits

Responsibilities:

• Oversee and coordinate the sales team activities.
• Manage a portfolio of client accounts to ensure long-term success and satisfaction.
• Serve as the primary point of contact for assigned customers.
• Maintain strong relationships with existing clients to ensure repeat business and customer satisfaction.
• Establish clear goals and performance benchmarks aligned with organizational KPIs.
• Conduct regular one-on-one meetings, performance evaluations, and provide actionable coaching.
• Oversee daily operations including call volume management, order processing, and service level adherence.
• Coordinate cross-functionally with field sales, supply chain, pricing, and operations to fulfill client needs.
• Manage contract renewals, pricing adjustments, forecasting, and performance reporting.
• Strategic account growth and retention.
• Customer satisfaction and loyalty metrics.

Qualifications:

• Bachelor’s degree in Business, Marketing, or related field (preferred).
• Knowledge working within Syspro or other ERP/CRM system.
• Manufacturing Industry
• Strong leadership qualities.