Access Administrator

MANTECH seeks a motivated, career-oriented, and customer-focused Access Administrator to join our team in McLean, VA . In this role, you will support secure access services across multiple core networks by managing user accounts, resolving provisioning issues, and ensuring timely service restoration. You will play a critical role in maintaining operational continuity and security compliance.

Responsibilities include, but are not limited to:

• You will manage and resolve account issues across five core networks, providing Tier 2 support following Tier 1 troubleshooting.
• You will perform account provisioning tasks including creation, modification, deactivation, and access changes in alignment with policy.
• You will administer Active Directory objects, group permissions, network shares, and application access to ensure appropriate authorization.
• You will collaborate closely with technical teams to identify root causes of access issues, restore services, and implement preventive solutions.
• You will maintain precise records and tracking documentation for all account activities and service requests.
• You may travel locally between customer buildings or provide temporary on-site support at alternate locations as needed.
• You will work a required shift from 6:00 AM to 2:30 PM, supporting a team coverage window spanning 6:00 AM to 6:00 PM.
  

Minimum Qualifications:

• High School Diploma with 11+ years of experience, or Associates Degree with 9+ years, or Bachelors Degree with 7+ years of relevant experience.
• Active Component Mission Administrator (CMA) or Directorate Mission Administrator (DMA) certification. Name scrub will be required to verify or obtain DMA certification and access.
• Hands-on experience with the customers operational environment, including ticketing systems, corporate applications, desktop platforms, and access management.
• Strong troubleshooting and diagnostic skills to effectively resolve and prevent account and access-related issues.
  

Preferred Qualifications:

• Experience working with ServiceNow ITSM and ITBM modules.
• Ability to adapt quickly to changing tasks, priorities, and requirements in a dynamic mission environment.
• Strong organizational skills and attention to detail when managing access processes and documentation.
  

Clearance Requirements:

• Must have an active TS/SCI clearance with Polygraph.
  

Physical Requirements:

• Must be able to remain in a stationary position at least 75% of the time.
• Constantly operate a computer, phone, and other office equipment for extended periods of time.
• Occasionally move about inside the office to access file cabinets, office machinery, or to communicate with co-workers, management, and customers.