Business Partner

  • Express, Inc.
  • Columbus, Ohio
  • Full Time

Overview

About PHOENIX

PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at www.express.com and www.bonobos.com.

Responsibilities

POSITION OVERVIEW

The Business Partner provides practical advice and proactive coaching to directors and managers aimed at building and strengthening leadership capabilities. The role focuses on consulting and reinforcing the enterprise-wide talent strategy.

KEY RESPONSIBILITIES

  • Proactively engage with all levels of management regarding interacting with their direct reports and communicating effectively
  • Support leaders to build talent strategies for teams and individuals ensuring consistent practice around development and performance
  • Work with leaders to execute talent strategy including goal setting, performance appraisals, talent reviews, and succession planning
  • Apply leadership principles to help leaders execute business plans
  • Assist with organizational design and change management plans
  • Consult with Organizational Development to share key gaps and to help drive learning opportunities
  • Guides leaders in addressing performance concerns, managing team dynamics, and handling interpersonal conflict
  • Make recommendations on leadership challenges and consult on appropriate documentation and follow-up
  • Drive and deploy programs that maintain a healthy workplace culture
  • Work closely with Associate Relations to identify themes and trends across the enterprise.
  • Build strong and effective relationships with critical stakeholders and peers to share information, influence change, and leverage resources to deliver results. i.e.: Associate Relations, HR Business Partners, Legal, Benefits, LOA, HR Operations, etc.

REQUIRED EXPERIENCE & QUALIFICATIONS

  • Bachelor's degree in Business, HR, Psychology, Industrial Relations or a related field, additional years of experience considered in lieu of degree
  • 5 - 7 years of HR or business experience with 3 - 5 years in client facing HR role and/or people management experience, including performance management experience
  • Effectively able to work in a high volume, fast-paced, rapidly changing, results-oriented work environment
  • Consultative skills/mindset and ability to communicate and collaborate effectively across varied stakeholder audiences including organizational leaders
  • Experience working with managers on associate relationship issues, retention and associate engagement, talent assessments, and performance management

CRITICAL SKILLS & ATTRIBUTES

  • Retail Industry Experience/Retail Environment preferred
  • Experience in coaching people leaders
  • Experience facilitating team effectiveness, talent assessment sessions

Closing

If you would like to know more about the California Consumer Privacy Act click here.

An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ... and say 'Associate Relations' or send an e-mail to ... and let us know the nature of your request and your contact information.

Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.

Job ID: 489758537
Originally Posted on: 8/17/2025

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