Home Mortgage Manager- Hybrid

Cognizant
Dallas, Texas
Full Time

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Home Mortgage Manager- Hybrid Location: Los Colinas, in Irving, Texas Summary: We are seeking a manager in the mortgage industry that plays a critical leadership role in managing the team, ensuring regulatory compliance, and driving business growth. The ideal candidate will serve as the subject matter expert for the team, be up to date on the mortgage industry, regulations, and guidelines, and be a skilled communicator with good organization skills. Responsibilities:

Train, mentor, and supervise underwriting staff.

Proven proficiency in Encompass LOS , including navigation of underwriting screens, condition management, and document review.

Collaborate with loan officers and processors to improve application quality

Conduct performance reviews and manage staffing resources

Help the team to meet or exceed productivity and quality standards as defined by management.

Maintain effective communication with internal teams and external partners.

Participate in video conferencing and remote collaboration.

Manage multiple priorities in a fast-paced environment.

Work overtime as needed to meet business demands.

Maintain a positive work environment by developing helpful relationships with additional team stakeholders: mortgage loan officers, mortgage servicers, underwriters, and mortgage operations manager/branch managers to ensure a smooth loan process.

Required Qualifications:

810 years in mortgage operations, with 34 years in a managerial role.

Strong analytical and decision-making abilities

Knowledge of mortgage products and regulations

Leadership and team management

Proficiency in LOS and AUS systems (e.g., Encompass, DU, LP)

Excellent communication and organizational skills.

Working knowledge of Microsoft Word and Excel.

Highly organized with exceptional attention to detail.

Ability to multitask and adapt in a dynamic work environment.

Comfortable with remote work tools and video conferencing platforms.

Compensation: