Mail Center Manager (Program Administrator 1)

Mail Center Manager (Program Administrator 1) (250005UZ)

Mail Center Manager (Program Administrator 1)

(250005UZ)

Organization: Education and Workforce

Agency Contact Name and Information: Morgan Webb (...)

Unposting Date: Aug 14, 2025, 9:59:00 PM

Work Location: Ohio Department of Education 25 South Front Street Columbus 43215-4104

Primary Location: United States of America-OHIO-Franklin County

Compensation: $26.92 - $33.35

Schedule: Full-time

Work Hours: Flexible

Classified Indicator: Classified

Union: Exempt from Union

Primary Job Skill: Program Management

Technical Skills: Program Management

Professional Skills: Attention to Detail, Customer Focus, Responsiveness

Agency Overview

The Ohio Department of Education and Workforce is a diverse team of passionate, education-focused professionals responsible for overseeing and enhancing the quality of education for each of Ohio's 1.7 million students. The Department provides the resources and supports essential to raising student achievement and accelerating learning opportunities, advancing the connectivity between K-12 and postsecondary learning, creating programs to support and expand workforce experiences, and ensuring students have the necessary supports to be ready each day to learn.

As the governing body responsible for overseeing and enhancing the quality of education within the State of Ohio, the Department of Education and Workforce is dedicated to promoting educational excellence and ensuring equal access to learning opportunities for all students. The Department is committed to collaborating with schools, districts, educators, students, families, businesses, nonprofits and all stakeholders to achieve our educational goals.

Job Duties

Serves as Mail Center Manager:

Develops & updates mail center procedures;

Create & updates mail stops & outgoing mail codes;

Oversees shipping services (e.g., FedEx, USPS program projects);

Consolidate mail center staff weekly tracking spreadsheets to create monthly reports on shred bin activity, paper delivery, & Pitney Bowes activity;

Oversees mail center records & writes reports;

Oversees Pitney Bowes tracking software, updating customer information, assisting with customer inquiries, makes recommendations for improvement;

Serves as backup to inventory control specialist in processing incoming & outgoing mail & material shipments.

Assists supervisor with the programs & services of the office:

Provides explanation of & carries out routine policies & procedures as related to office functions (e.g., facilities management policies; mail center policies & procedures);

Gathers, prepares & maintains records;

Maintains office inventory & records retention schedules;

Maintains facilities request mailbox to track & monitor facilities related activities (e.g., staff request for services);

Responds to customer requests including post-request follow-up;

Receives and reviews employee badge access requests and submit to supervisor for approval;

Submits building related requests into DAS maintenance portal & forwards non-building related requests to supervisor for review & approval;

Provides weekly report on facility-related requests;

Make recommendations on improvement opportunities;

Organizes & inventories consolidated supplies, assists with customer requests;

Analyzes & provides weekly updates on current inventory & weekly disbursement;

Makes recommendations on excess supplies for surplus;

Fulfills key requests;

Oversees name plate process;

Assists with asset management responsibilities & serves as backup;

Assists with Ohio Buys requirements;

Provides administrative support tasks for office.

Performs other duties as assigned.

If this position is filled with an internal employee who has an approved telework agreement, the employee may be required to report in-person during the initial training period.

Why Work for the State of Ohio

At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:

Medical Coverage

Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period

Paid time off, including vacation, personal, sick leave and 11 paid holidays per year

Childbirth, Adoption, and Foster Care leave

Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)

Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)

*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.

Qualifications

6 mos. trg. or 36 mos. exp. in business administration, management science or public administration. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.

-Or completion of undergraduate core program in business administration, management science or public administration; 12 mos. trg. or 12 mos. exp. in supervisory, administrative &/or managerial position which involved limited research & public contact. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.

-Or completion of undergraduate core program in academic field commensurate with program area to be assigned per approved Position Description on file; 12 mos. trg. or 12 mos. exp. in supervisory, administrative, managerial &/or staff position which involved limited research & public contact. If assigned to operate vehicles regulated by Section 4506.01 of Revised Code, applicants must also have valid commercial driver's license.

-Or equivalent of Minimum Class Qualifications For Employment noted above.

Job Skills: Program Management