Program Coordinator

170+ Years Strong. Industry Leader. Global Impact.
At Pinkerton, the mission is to protect our clients. To do this, we provide enterprise risk management services and programs specifically designed for each client. Pinkerton employees are one of our most important assets and critical to the delivery of world-class solutions. Bonded together, we share a commitment to integrity, vigilance, and excellence.

Pinkerton is an inclusive employer who seeks candidates with diverse backgrounds, experiences, and perspectives to join our family of industry subject matter experts.

The Program Coordinator, assigned to one of Pinkerton's largest global clients, will be responsible for assisting in the design and development of security and safety policies including the related training materials. The Coordinator creates detailed process maps, monitors and reports on project and task statuses, conducts documentation audits, and provides program support to the Security and Safety Team and cross functional stakeholders.

Responsibilities

• Represent Pinkerton's core values of integrity, vigilance, and excellence.
• Design, develop, and maintain policies, procedures, post orders, system guides, and other reference documentation in partnership with operations in alignment with taxonomy and content standards.
• Design, develop, and maintain training one pagers, slide decks, exercises and other multimedia products that drive process adoption and improve operational readiness.
• Analyze and document business processes to identify inefficiencies and improvements.
• Create detailed process maps using Miro.
• Support the gathering of requirements in the design, development, and maintenance of program and project charters.
• Support the tracking, monitoring, and reporting the status of assigned projects and tasks.
• Identify blockers and escalate to the Global Safety and Security Program Manager.
• Schedule and facilitate project meetings and keep minutes.
• Conduct routine audits of documentation, training, and system related products and services.
• Establish strong stakeholder relationships with key stakeholders and maintain alignment with departmental goals and objectives.
• Provide programmatic support to the Security and Safety team and other cross functional teams to meet departmental goals and objectives.
• Serve as a subject matter expert and trusted advisor for security and safety matters.
• All other duties, as assigned.

Qualifications

Bachelor's degree in security management, risk management, or related field with at least three years of experience working within a global security organization, document management, change control, and audits with two years with program and project management.

• Knowledge of security industry standards, frameworks, systems, and technology.
• Knowledge of fundamental exercise principles from the Homeland Security Exercise and Evaluation Program and incident command principles from the Federal Emergency Management Agency's National Incident Management System.
• Understanding of Genetec, Everbridge, Ontic, and other threat-based monitoring systems.
• Professional certifications, preferred.
• Able to interact effectively at all levels and across diverse cultures.
• Project management skills.
• Attentive to detail and accuracy.
• Able to work independently and complete cases/projects in a timely manner.
• Serve as an effective team leader.
• Computer skills; Microsoft Office and Smartsheet.

Working Conditions:

With or without reasonable accommodation, requires the physical and mental capacity to effectively perform all essential functions;

• Regular computer usage.
• Occasional reaching and lifting of small objects and operating office equipment.
• Frequent sitting.
• Travel, as required.

Pinkerton is an equal opportunity employer to all applicants and positions without regard to race/ethnicity, color, national origin, ancestry, sex/gender, gender identity/expression, sexual orientation, marital/prenatal status, pregnancy/childbirth or related conditions, religion, creed, age, disability, genetic information, veteran status, or any protected status by local, state, federal or country-specific law.

Benefits

Benefit options include employer-paid life and AD&D, voluntary life and AD&D, medical, (HSA) Health Savings Account, (FSA) Flexible Savings Account, dental, vision, short-term disability, long-term disability, 401(K), paid time off (vacation, personal, sick, and holidays) and several employee assistance-related programs. This information provides a brief benefit overview. Upon the acceptance of an employment offer, the new employee will receive comprehensive plan details based on specific eligibility rules.

Posted Salary Range