Chief Information Officer

This is an On-Site job only in Vancouver, Washington | Will consider hybrid work once training has been completed and all requirements are met. About Columbia Credit Union Columbia CU is a full-service financial institution with $2.3 billion in assets, over 100k members and we pride ourselves in our commitment to Making Life Better in the communities we serve. Since 1952, our commitment toward Making Life Better has earned us accolades and we are honored to be the recipient of several local community recognitions: Best of Clark County Award / The Columbian - 2008-2024 Best in Business Award / Vancouver Business Journal - 2013-2024 Corporate Philanthropy Award / Portland Business Journal - 2017-2024 Columbia CU Guiding Principles Vision : The most trusted, respected, and sought-after financial institution, providing innovative solutions and support for our employees, members, and communities we serve. Mission : Bringing people together to make life better for themselves and their communities. Value Proposition: Earning your trust with knowledgeable people and digital options so you can bank Columbia how and when you want. Leadership Philosophy: Leaders at Columbia CU inspire enthusiasm and accountability that drive our mission. Leaders build engagement and communicate honestly and openly. By rallying everyone around our shared vision, Leaders model and expect the best from individuals and teams. Core Values People - We have a passion for helping each other and our members. Community - We have a passion for contributing to the success and growth of the communities we serve. Financial Wellness - We have a passion for providing the financial education, tools and assistance that create financial wellness and stability for our organization, each other, our members and the communities we serve. Benefits Executive Benefits A hybrid home office option can be considered in Vancouver, Washington or Portland, Oregon areas only AND after on-site training has been completed and all work from home requirements are met. About The Role The Chief Information Officer (CIO) is a strategic executive leader responsible for the vision, development, and execution of enterprise-wide technology strategy. As a member of the Senior Management Team, the CIO oversees information systems, infrastructure, cybersecurity, architecture, and DevOps to ensure alignment with organizational priorities, regulatory requirements, and member experience goals. This role leads a high-performing IT organization that supports digital transformation, operational resilience, and scalable growth across the credit union. CORE COMPETENCIES Results-Based Leadership Drives performance across IT and network teams by setting clear expectations tied to enterprise KPIs and member impact. Ensures Agile development practices deliver measurable improvements in operational efficiency and member-facing solutions. Leads with a focus on outcomes, ensuring technology investments support strategic growth and service excellence. Driving Execution Operationalizes strategic priorities through detailed roadmaps, resource alignment, and cross-functional coordination. Oversees business continuity planning, ensuring critical systems are backed up and recoverable through virtualized and redundant infrastructure. Ensures IT initiatives are delivered on time, within scope, and with measurable ROI aligned to enterprise objectives. Action-Oriented Leadership Anticipates emerging risks and proactively addresses infrastructure, security, or operational vulnerabilities. Leads rapid response efforts during system outages, cyber incidents, or regulatory shifts with minimal disruption to member services. Demonstrates urgency and decisiveness in high-impact situations while maintaining alignment with long-term strategy. Builds trust and credibility across departments by modeling transparency, consistency, and values-based decision-making. Represents IT in enterprise-wide discussions, translating technical concepts into strategic business language for executive and board audiences. Develops leadership capacity within the IT organization through coaching, mentoring, and succession planning. Strategic Direction Develops and maintains a multi-year technology roadmap that supports enterprise growth, digital innovation, and operational scalability. Participates in strategic planning and policy development, influencing enterprise-wide decisions on technology, data, and member experience. Monitors industry trends, regulatory developments, and fintech disruption to guide future investments and transformation initiatives. Cultivating Innovation & Leading Change Champions a culture of innovation by encouraging experimentation, cross-functional collaboration, and continuous learning. Leads enterprise-wide digital transformation efforts that enhance omni-channel delivery, data integration, and member engagement. Drives change initiatives that modernize legacy systems, improve agility, and position the credit union for future growth. Business Acumen Manages the IT budget with precision, ensuring strategic investments are aligned with financial targets and operational priorities. Evaluates technology proposals and vendor partnerships through a lens of cost-effectiveness, scalability, and member value. Understands the financial levers of the credit union and ensures IT contributes to sustainable growth and risk mitigation. Optimizing Work Processes Applies Lean, Agile, and Six Sigma principles to streamline workflows, reduce waste, and improve service delivery. Builds a culture of continuous improvement where team members are empowered to identify and implement process enhancements. Ensures infrastructure and systems are designed for long-term adaptability, scalability, and compliance. Follow-Up and Accountability Fosters a culture of ownership and transparency by setting clear expectations, defining success metrics, and ensuring consistent follow-through. Creates an environment where constructive feedback and difficult conversations are approached with empathy, clarity, and a focus on continuous improvement. Coaches leaders and team members through performance challenges, encouraging open dialogue and mutual accountability. Implements systems to track progress on strategic initiatives, report outcomes, and adjust plans based on performance data and member impact. Holds self and others accountable for commitments, timelines, and results, reinforcing a culture of reliability and trust. Promotes psychological safety, enabling teams to engage in honest conversations that lead to stronger collaboration and better outcomes. RESPONSIBILITIES Ensure critical systems and data are backed up and replicated to offsite disaster recovery environments. Oversee Agile development practices to deliver solutions that benefit members and employees. Collaborate with business lines to evaluate and implement technology improvements that enhance internal efficiencies and cybersecurity. Establish and maintain strategic vendor relationships for hardware, software, and systems. Align IT initiatives with corporate goals through effective planning, budgeting, and performance management. Provide executive leadership and coaching to IT and network teams. Ensure compliance with regulatory and internal control policies, including cybersecurity protocols and incident response plans. Participate in strategic planning and policy development, identifying trends and shaping technology strategy. Manage the IT budget and ensure alignment with organizational priorities and financial targets. REQUIREMENTS Bachelor's degree in Information Technology, Computer Science, or related field (Master's preferred). 10+ years of progressive leadership experience in IT, network infrastructure, and cybersecurity. Proven experience in strategic planning, budgeting, and vendor management. Strong understanding of financial services technology, regulatory compliance, and risk management. Demonstrated success in leading ADO, Agile development teams and digital transformation initiatives. Excellent communication, collaboration, and leadership presence. COMPENSATION $265,000 - 285,000/ year Back Office Incentive Eligible Columbia Credit Union follows all required COVID 19 health protocols Equal Opportunity Employer/AA Must be 18 or older to apply