Client Service Representative

Job Functions, Duties, Responsibilities and Position Qualifications:

We're not just a workplace - we're a Great Place to Work certified employer!

Proudly certified as a Great Place to Work, we are dedicated to creating a supportive and inclusive environment. At Sonic Healthcare USA, we emphasize teamwork and innovation. Check out our job openings and advance your career with a company that values its team members!

Multi-tasking is your middle name. Youve got great typing skills, a passion for solving problems, and a way of explaining things that helps people feel valued. Youre also looking for great benefits, the support of an all-star team, and an opportunity to grow your career.

Join our team of #HealthcareHeroes! Our mission is to advance the health and wellbeing of our communities as a leader in anatomic pathology laboratory solutions.

Location: Reno, Nevada (Western Pathology Consultants)

Days: Monday - Friday

Hours: 8:00 am - 5:00 pm, 1 hour lunch

Full Time/Benefit Eligible

In this role, you will:

• Provide patients and clients exceptional service in person, over the phone, and via email.
• Support the laboratory team, management, sales, and pathologists.
• Perform data entry of women's health and routine pathology specimens, ensuring accuracy and efficiency.
• Perform medical billing tasks, in conjunction with the laboratory's regional billing team.
• Work in a laboratory and office environment.
• May help callers understand their billing charges.
• Champion safety, compliance, and quality control.

All you need is:

• High School Diploma or equivalent
• Medical billing experience is preferred
• Exceptional communication skills
• Top notch typing proficiency (at least 35wpm), including 10-key
• Professional communication skills, written and spoken
• Ability to thrive in a fast-paced environment

Well give you:

• Appreciation for your work
• A feeling of satisfaction that youve helped people
• Opportunity to grow in your profession
• Free lab services for you and your dependents
• Work-life balance, including Paid Time Off and Paid Holidays
• Competitive benefits including medical, dental, and vision insurance
• Help saving for retirement, with a 401(k) plus a company match
• A sense of belonging were a team and a community!

Scheduled Weekly Hours:

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Sonic Healthcare USA is an equal opportunity employer that celebrates diversity and is committed to an inclusive workplace for all employees. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, age, national origin, disability, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.