Veterinary Front Office

Join Our Team as a Veterinary Front Office at Hanahan Veterinary Clinic!

Are you passionate about providing exceptional care for pets and their owners? Do you thrive in a fast-paced environment where no two days are the same? If so, Hanahan Veterinary Clinic is looking for a dedicated Veterinary Front Office team member like you to join our practice in Hanahan, SC. As a key member of our team, you will play a crucial role in ensuring the health and well-being of our furry patients while providing top-notch customer service to their owners.

Daily Responsibilities:

• Greeting and welcoming patients with sincerity.
• Answer client’s inquiries about basic animal care questions and routine procedures.
• Answering telephone calls and returning e-mails.
• Check-in animal patients
• Gather and certify pet and owner information
• Maintain Medical records
• Scheduling appointments 
• Prepare prescriptions and explain instructions
• Educate clients on preventive care and post-treatment instructions
• Monitor and maintain inventory of medical supplies
• Issuing invoices for treatment and prescribed medication after each consultation.
• Receiving and verifying payments after each consultation.
• Perform other administrative tasks as needed
• Keep the front desk a positive area even in the event there is a wait time.

Required Skills:

• Knowledge of AVImark software 
• Ability to provide compassionate care and client education
• Basic math skills and computer literacy
• Basic filing skills
• Effectively manage multi-line phone system
• Excellent verbal and written communication skills
• Effective in multi-tasking (prioritizing, accomplishing tasks, and delegating as needed)
• Effectively handle stressful situations
• Comfortable working with animals

Nice to Have Skills:

• High school diploma or equivalent
• Ability to fill prescriptions
• Customer service skills
• Bilingual- English/Spanish 

Salary and Benefits:

• Competitive salary based on experience
• Health insurance, life insurance, and 401(k) benefits offered

Company Information:

Hanahan Veterinary Clinic specializes in providing comprehensive veterinary services focused on the health and well-being of pets, including advanced medical and surgical care, preventive measures, and educational support for pet owners. Their offerings include dental care, diagnostic testing, companion therapy laser, and access to a user-friendly Pet Health Mobile App. The clinic prioritizes compassionate care and aims to cater to the unique needs of both small and large animals. With a professional team, they serve pet owners who seek high-quality veterinary care and ongoing support for their furry companions.

DEI Statement:

At Hanahan Veterinary Clinic, we are committed to fostering a diverse, equitable, and inclusive workplace where all employees feel valued and respected. We believe that diversity in backgrounds, experiences, and perspectives strengthens our team and enhances the quality of care we provide to our patients.

EEO Statement:

Hanahan Veterinary Clinic is an equal opportunity employer and prohibits discrimination and harassment of any kind. We are dedicated to creating a welcoming environment for all employees and do not tolerate discrimination based on race, color, religion, gender, sexual orientation, age, marital status, or disability.