UX Researcher

Required Qualifications:

• Proven experience conducting UX research in enterprise or institutional settings.
• Strong moderation and interview skills , with the ability to guide conversations and probe effectively.
• Expertise in focus group facilitation , qualitative data analysis, and reporting.
• Familiarity with remote research tools (e.g., Microsoft Teams, Miro, Dovetail, etc.).
• Experience working with AI-assisted data collation tools is a plus.
• Excellent communication and presentation skills, especially in delivering insights to non-design stakeholders.

Core Competencies:

• Empathy & User-Centered Thinking Ability to understand diverse user needs and translate them into actionable insights.
• Analytical Rigor Skilled in identifying patterns, themes, and implications from qualitative data.
• Stakeholder Engagement Comfortable interacting with cross-functional teams and presenting to leadership.
• Attention to Detail High standards for documentation, reporting, and deliverable quality.
• Time Management Ability to deliver all research activities within a tight 5-week timeline.

Deliverables:

• Research plan and session materials
• Moderated focus group sessions (recorded)
• Collated and analyzed data
• Two system-specific reports

Executive summary and presentation deck