Leasing Consultant

At BH Management Services, we are committed to creating value. We acquire, improve and manage apartment communities, and our success in this endeavor is evidenced by our growth from a start-up firm in 1993 to one of the largest multi-family management companies in the nation. BH understands that great customer service is what keeps residents satisfied, and that great service comes from engaged, happy and well-trained team members.

In 2018 and 2017, BH was ranked as one of FORTUNE magazine and Great Place to Workas "Best Workplaces for Women." BH was also ranked in 2018 and 2020 as one of the "Best Workplaces for Millennials.a In addition, in 2019,A BH was named to the 100 aBest Workplaces for Diversity.a We continue to recognize that we are only as strong as each individual employee and we value our employees by providing a strong benefit package:

• 3 Weeks of Paid Time Off
• Medical/ Dental/ Vision
• 401(k) + company match
• Birthday Paid Day Off
• BH Gives Back (Paid Volunteer Time Off)
• 12 Paid Holidays
• BH Paid Leave
• Sabbatical
• Education Reimbursement
• Employee Assistance Program

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Position: Leasing Consultant

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JOB TITLE: Leasing Consultant

REPORTS TO: A Community Manager

DIRECT REPORTS: No

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Who We Are

BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the aBest Workplace for Women,a aBest Workplace for Millennials,a and aBest Workplaces for Diversity.a Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow.A

BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where weave come and are ready to tackle whatas next. Come join us!

Role Overview

As the leasing consultant, youall have a big mission. If you choose to accept it, your mission is to respond to inquiries/leads from prospective clients to identify potential renters, market, lease, and renew apartment leases in accordance with Company standards and Fair Housing guidelines and provide excellent customer service.A Exhibits strong commitment to the service needs of the internal and external customers. Represents the company in a professional and courteous manner.A As you can likely tell, 'how' things are done matters just as much as awhata was done here at BH!

Key Responsibilities

• Responsible for ensuring the daily marketing, administrative, and financial operation of the property under the direction of the Community Manager.A A
• Maintains a strong understanding of the community and local market competitor's specials and floor plans. Have comprehensive working knowledge of all aspects of leasing units and documents in accordance with Company standards and Fair Housing guidelines.A A
• Processes lease application paperwork for the approval of the CM and prepares new lease contracts.A A
• Inspects all target and/or show units in advance and in preparation of greeting and touring new prospects. Touring prospects may include, but is not limited to, vacant or model units and common/amenity areas of the property.A A A
• Inspect pre-leased apartments prior to the move-in date and promptly communicate any concerns to the Service Manager or Community Manager.A
• Understands, utilizes and promotes all third-party online leasing programs appropriately.A A
• Ensure timely and accurate logging of all prospect information and notifications into our Property Management software.A
• Responsible for checking, responding to and documenting community and individual emails, voicemails, and text messages.A
• Stays up to date with all promotion/leasing incentives.A A
• Assist with completing Move Out Vacant Inspection Checklist (MOVIC) accurately and within the specified deadline per Company standards.A
• Post notices to vacate and other community communication, if applicable.A
• Assist with daily community inspections to ensure community policies are being followed and addressing, if applicable.A
• Other duties as assignedA

You Have

• Previous experience in a customer-facing/customer service roleA A
• Demonstrated sales and closing skillsA
• Excellent organizational and communication skillsA A
• Ability to work with a diverse group of peopleA A
• Where required by law, must have state leasing license or ability to obtain the required license(s) within the timeframe required by lawA

Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required and ability to work extended hours including aon-calla and/or participate in a rotating aon-calla schedule as needed to meet business needs.

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Seniority Level: Entry level

Industry: Property Management

Employment Type: Full-Time

Location: On-Site

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At BH/B.HOM, we believe our strength lies in our people. We are proud to be an Equal Employment Opportunity Employer, committed to fostering a workplace where everyone feels included, valued, and heard. Our posted compensation reflects the value of talent across multiple U.S. markets and is based on job-related knowledge, skills, and experience.