Quality Assurance Manager

About our company:

Bakerly, a happy family-owned company, is proud to be home to one of the fastest-growing brands in the US food industry! We are a baked goods manufacturer that emphasizes delicious, premium, and authentic recipes using only the very best ingredients. Our offices located in Miami, FL, Easton, PA, and San Antonio, TX, will make you feel right at home. Please visit our website to learn more about our delicious French crpes, golden chocolate croissants, fluffy pancakes, and our large range of outstanding French brioches.

Job Description:

Scope/Purpose of the Position

The purpose of this position is to lead and manage the companys food safety and quality systems to ensure they are effective and continuously improving. This role encompasses overseeing the quality assurance team, maintaining high standards of food safety and product quality, and developing the team through job training, empowerment, and engagement. The Quality Assurance Manager contributes to the company's commitment to delivering safe, high-quality products while ensuring compliance with food safety regulations and industry standards.

Key Responsibilities and Essential Functions

Primary Duties:

- Provide hands-on leadership to the QA department, managing a team of supervisors and technicians across all shifts.

- Coach, mentor, and develop team members to promote engagement, accountability, and a culture of continuous improvement.

- Drive a company-wide commitment to First in Class food safety by partnering with department heads to educate employees and enforce policies.

- Oversee, maintain, and continuously improve food safety, quality, and regulatory compliance programs (HACCP, SQF, GMPs, etc.).

- Conduct internal audits, inspections, and risk assessments; ensure timely and effective corrective and preventive actions (CAPAs).

- Develop and implement monitoring systems to collect, analyze, and report KPI data for ongoing performance and process improvements.

- Lead and prepare the facility for all third-party audits and inspections (e.g., SQF, FDA, Kosher, Non-GMO).

Secondary Duties:

- Manage the consumer complaints program; conduct root cause analyses and implement effective corrective actions.

- Collaborate cross-functionally (e.g., Production, R&D, Maintenance) to identify process improvements and ensure product integrity.

- Maintain accurate, up-to-date quality and food safety documentation and records in compliance with internal and regulatory requirements.

Directly manage and develop a QA team consisting of 2 Quality Supervisors and 6 Quality Technicians

Required Qualifications

- Bachelor's degree in science, management, or related filed, or equivalent work experience

- Minimum of 5 years of experience in food processing and quality assurance.

- At least 3 years of management experience in a food manufacturing environment.

- In-depth knowledge of FDA regulations and food safety practices.

- Expertise in HACCP, PSQM, SQF, GMP, SOPs, SSOPs, Pest Control, Kosher, Organic, and Allergen Control programs.

- Proficiency in Microsoft Office (Word, Excel, PowerPoint).

- Strong written and oral communication skills.

Preferred Qualifications

- HACCP, PSQM, SQF certification or similar certifications.

- Familiarity with laboratory equipment and quality control systems.

Physical Requirements

- Ability to stoop, kneel, crouch, crawl, or climb (including stairs/ladders).

- Ability to stand, walk, and reach with hands and arms.

- Ability to lift and/or move up to 50 pounds.

- Physical dexterity necessary to handle supplies, machine parts and tools.

- Vision abilities: close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

- Regular exposure to the production floor, which may involve loud machinery, fluctuating temperatures, and standing or walking for extended periods.

- Periodic work in an office setting for administrative tasks, meetings, and reporting.

Job Type: Salary Full Time in person

FLSA: Exempt

Location:

4300 East Braden Blvd, Easton PA 18040

Benefits and Perks:

- Competitive salary and performance-based bonus incentives.

- Comprehensive health, dental, and vision insurance packages.

- Employer-paid life insurance and long-term disability

- Flexible spending accounts (FSA).

- Additional supplemental insurance program offered, including life, critical, accidental, STD

- Free stress-management counseling and discounts on health and fitness products.

- Generous PTO policy and 401k plan with a 3% employer match.

- 9 paid company holidays

- 40% discount on all company products.

We are committed to ensuring a diverse and inclusive workplace, free from discrimination. Our recruitment process is based solely on individual qualifications and skills, without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We adhere to all applicable laws and regulations regarding non-discrimination in employment.

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