Account Manager, Healthcare

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown's Risk Solutions team, formerly known as Beecher Carlson, is looking for an Account Manager to join the team in Nashville, TN; Atlanta, GA; or Miami, FL.

The Account Manager will retain and grow business by managing complex client relationships, supporting new business development and retention initiatives, and ensuring client satisfaction through strategic service delivery. Responsibilites include but are not limited to:

Responsibilities:

• Assist clients in understanding their policies/coverages and determining their needs.
• Communicate with existing clients to ensure quality service is being delivered.
• Responds to client requests and questions within ability/knowledge.
• Gather and analyze exposure and loss information.
• Assist in preparing proposals, graphs, and service plans for clients.
• Support Account Executives/Senior Brokers in marketing, including preparing all necessary applications and data.
• Manage daily transactions for an assigned book of business, e.g., audits, adjustments (retros, collateral, alternative funding, etc.), endorsement requests, coverage analysis, open items, etc.
• Contract review as needed
• Support Account Executive/Senior Broker(s) with renewal process
  • Establishing timeline
  • Managing renewal strategy report preparation
  • Gathering renewal exposures
  • Reviewing carrier quotes for accuracy
  • Managing client proposal preparation (participate in presentation as needed)
  • Managing post-binding process (insurance summary preparation, stack charts, coordination, critical service outputs, i.e., certificates of insurance, etc.)
  • Invoicing (renewal placements, brokerage fee, special projects, etc.)
  • Market certain lines of coverage as determined by the Account Executive/Senior Broker(s)
• Maintain an appropriate level of confidentiality
• Follow company policies and procedures
• Pass state licensing exam and maintain licensing annually
• Other duties as assigned

Qualifications:

• Bachelor's degree including but not limited to Business and/or Risk Management, and/or 8-10 years of related insurance experience.
• Must have or be able to obtain the appropriate state brokers licenses.
• Ability to establish work priorities and manage time effectively.
• Ability to use initiative and good judgment in accomplishing tasks with minimal errors/Must possess critical thinking skills.
• Establish and maintain effective work relationships and to function in a team environment.
• Excellent interpersonal and customer service skills.
• Ability to lead/command client and/or market discussions.
• Good listening skills.
• Proficiency in use of personal computers, including data entry, word processing and spreadsheet applications. Proficient with Microsoft PowerPoint, Word and Excel.

Compensation & Perks:

• Excellent growth and advancement opportunities
• Competitive pay based on experience
• Discretionary time off
• Generous benefits package: health, dental, vision, etc.
• Employee Stock Program
• Education Assistance Program - tuition reimbursement, student loan repayment assistance, etc.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".