HR Generalist

Position Summary

The Human Resources Generalist is a key member of the HR team, responsible for supporting key functions across the employee lifecycle. This role works closely with leadership and team members to foster a positive, mission-driven workplace environment. The HR Generalist provides expertise in employee relations, data management, compliance, benefits and general HR operations, ensuring smooth and consistent support for all staff at Lower Lights Christian Health Center.

Key Responsibilities

Employee Relations

• Serve as a first point of contact for staff regarding HR questions, concerns, or conflict resolution.
• Support employee relations investigations and documentation with professionalism and confidentiality.
• Promote a respectful and inclusive workplace that reflects the organization's mission and values.
• Partner with managers to coach and guide on performance conversations and employee development.

HRIS & Data Management

• Maintain accurate and up-to-date employee records in the HR information system (HRIS).
• Support data reporting, compliance audits, and tracking of HR metrics such as turnover, retention, and position metrics.
• Help manage personnel file compliance and digital document organization in accordance with legal and organizational standards.

Compliance

• Ensure HR practices align with federal and state employment laws (FMLA, ADA, FLSA, etc.).
• Revise current policies as well as develop new policies that are needed across Lower Lights.
• Assist with the rollout and communication of HR policies and procedures across departments.

Operational Support

• Provide general HR support to leadership and the broader team as needed.
• Support the planning and execution of employee engagement events and recognition efforts.
• Participate in HR process improvement initiatives and special projects that align with organizational goals.

Benefits Administration

• Serve as a primary point of contact for employee benefits questions, including health, dental, vision, life insurance, disability, and retirement plans.
• Support open enrollment and benefit orientation for new hires.
• Assist with benefits-related communications and changes, including qualifying life events.
• Collaborate with payroll to ensure accurate benefit deductions and leave tracking.
• Liaise with benefits providers and brokers to resolve issues and provide timely employee support.

Qualifications

Qualifications

• Bachelor's degree in Human Resources, Business Administration, or related field (or equivalent experience).
• 5-7 years of HR experience, preferably in healthcare, nonprofit, or community-based settings.
• Working knowledge of employment laws and HR best practices.
• Strong interpersonal, communication, and problem-solving skills.
• High level of integrity, discretion, and commitment to confidentiality.
• Proficiency in Microsoft Office and HRIS systems; experience with Paycor or similar platforms preferred.
• Ability to handle multiple priorities while maintaining attention to detail and quality service.