Field Service Technician

Field Service Technician

Location: Columbus, OH

Job Type: Full-Time: $55,000-$65,000

Job Summary

Ohio CAT is seeking a dependable and experienced Generator Field Service Technician to perform diagnostics, service, maintenance, and repair of power generation equipment in the field. This position primarily involves working with Caterpillar equipment and requires travel to customer sites across the greater Columbus area using a company-provided service truck.

Responsibilities

• Diagnose and repair a wide range of power generation equipment, including diesel and natural gas generators ranging from 5 kW to 2 MW

• Perform preventative maintenance and emergency service on engines, switchgear, transfer switches, and related power systems

• Use technical manuals and schematics to troubleshoot and perform repairs in accordance with manufacturer specifications

• Maintain detailed records of service work, parts used, and hours worked using the companys systems

• Communicate directly with customers to explain service findings, timelines, and next steps

• Adhere to company safety policies and OSHA regulations at all times

• Maintain cleanliness and readiness of assigned service truck and tools

• Participate in ongoing training to stay current with equipment and service protocols

Qualifications

• High school diploma or GED required; technical training or certifications preferred

• Previous experience in generator or heavy equipment service, including hands-on troubleshooting of mechanical and electrical systems

• Valid drivers license with a clean driving record; CDL preferred but not required

• Strong understanding of engine mechanics, electrical systems, and generator controls

• Ability to read blueprints, technical manuals, and wiring diagrams

• Comfortable working independently in the field and managing service priorities

• Ability to lift 50 pounds and work in physically demanding environments, including climbing, bending, and standing for extended periods

Compensation and Benefits

• Competitive hourly wage with a field service pay differential

• Comprehensive benefits package including health, dental, vision, life insurance, and disability coverage

• Employer-sponsored pension and performance-based bonus program

• Paid time off and holiday schedule

• Uniforms provided and laundered at no cost

• Ongoing training and professional development opportunities

• Employee credit union and family scholarship programs