Administrative Support Specialist

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

American Specialty is seeking an Administrative Support Specialist to join our growing team in Fort Wayne, IN .

The Administrative Support Specialist delivers top-tier support to department leaders, manages day-to-day office operations, and serves as a liaison to team resources team. This individual plays an important role in cultivating a collaborative, positive workplace culture.

How You Will Contribute:

• Carry-out TR (teammate resources) responsibilities that must be performed at the physical profit center. This will include facilitating seamless onboarding for new team members, ensuring a positive start to their journey.
• Collaborate closely with the senior executive leadership team to provide critical support in executing initiatives, managing projects, preparing expense reports, assisting with travel arrangements, and planning/preparing for department meetings.
• Oversee daily office operations, mail, package deliveries, incoming calls, supply inventory, equipment maintenance, and facilities coordination (e.g., landlord liaison for office concerns; hotel space management, ordering and replenishing snacks; annual emergency response team member training).
• Support the Marketing Manager in planning and executing in-office customer meetings and memorable team events.
• Manage company outreach including tradeshow shipping; shipping of business associate gifts (giveaways); unpacking of tradeshow shipping containers and storage; and small thank you gifts.
• Support in curating and migrating bulletins, underwriting guidelines and other resource documents to common formats and searchable index. Establish weblinks to connect UW resources for indexable library.
• Run and distribute regularly-needed reports for department leaders.

Skills & Experience to Be Successful:

• Two or more years' experience in office administration, executive support, or a similar role
• Proven ability to estimate tasks and meet deadlines, working accurately and effectively with minimal supervision in a team environment.
• Exceptional organizational skills with the ability to manage competing priorities and meet deadlines.
• Operate with a sense of urgency and a bias toward action to consistently deliver high quality support and deliverables.
• Demonstrate the ability to work cooperatively with others and develop trusting relationships with senior leaders, external partners, and teammates at all levels.
• Serve as a custodian of confidential information, maintaining the highest level of discretion.
• Computer technologies: strong working knowledge of Microsoft Outlook, Word, Excel and ability to quickly adapt to internal proprietary software programs.
• Familiarity with Workday or similar systems. (preferred)
• Experience in event planning and coordination (preferred)

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".