Employee Benefits Technical Assistant

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Brown & Brown is seeking an Employee Benefits Technical Assistant to join our growing team in Tallahassee, FL!

Th e Employee Benefits Technical Assistant serves as the secondary service contact for the Account Manager and acts as support for the benefits department. This position is primarily responsible for assistance with data entry and day to day servicing under the supervision of the Department Service Team Leader and Account Managers as assigned. Works closely with all department teammates to ensure day to day service needs are met.

How You Will Contribute:

• Operate on a personal computer using Excel and Word with above-average skills; utilize appropriate software packages effectively.

• Respond to all emails within 24 hours to maintain timely communication.

• Draft, construct, and review presentations, spreadsheets, reports, and analysis as assigned.

• Maintain monthly expiration reports and produce/distribute customer Renewal Questionnaires and communications.

• Preserve and update the Zywave contacts list and ensure accuracy of all applicable data and files.

• Assist Account Managers with marketing, census preparation, new case paperwork, renewals, and implementations.

• Ensure effective information flow between Account Managers, Producers, and Carriers via all channels.

• Manage and maintain the Benefits Agency Management System and support proper data entry in Benefit Point and Image Right.

• Gain full working knowledge of benefits activities and agency systems, including policy coding and commission splits.

• Promote a positive attitude and teamwork, support open enrollment meetings, and ensure assigned projects are completed.

• Other duties as assigned EB Team leader and Service Leader

Licenses and Certifications:

• Willing to obtain Florida 2-15 license and continuing to satisfy licensing continuing education requirements once obtained (preferred)

Skills & Experience to Be Successful:

• Associate or bachelor's degree (preferred)

• High School diploma or equivalent

• Computer literate and proficient with MS Office Suite and DocuSign

• Exceptional telephone demeanor

• Ability to maintain a high level of confidentiality

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits : Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits : ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness : Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits : Paid Time Off, Holidays, Preferred Partner Discounts and more.

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

The Power To Be Yourself

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself".