Genesys Voice Technology Engineer
Genesys Engage environment: Voice/Email and Chat routing, realtime and historical reporting, Interactive Voice Response system (IVR) and connectivity to Avaya phone system.
Technical Skills: HTTP(S), TCP/IP, DNS, LDAP, Scripting Concepts, Firewalls, TLS, Load Balancing, Oracle & SQL Server, IHS, Apache, IIS, Windows Server, Red Hat Enterprise Linux, Shell Scripts, SSH, ASP, Java, Python. Nice IEX workforce management knowledge and connectivity. Virtual Hold queue to call back technology and connectivity. Cyara monitoring and test platform
Salary Range- $80,000-$90,000 a year
#LI-SP3 #LI-VX1
Genesys Engage environment: Voice/Email and Chat routing, realtime and historical reporting, Interactive Voice Response system (IVR) and connectivity to Avaya phone system.
Technical Skills: HTTP(S), TCP/IP, DNS, LDAP, Scripting Concepts, Firewalls, TLS, Load Balancing, Oracle & SQL Server, IHS, Apache, IIS, Windows Server, Red Hat Enterprise Linux, Shell Scripts, SSH, ASP, Java, Python. Nice IEX workforce management knowledge and connectivity. Virtual Hold queue to call back technology and connectivity. Cyara monitoring and test platform
Salary Range- $80,000-$90,000 a year
#LI-SP3 #LI-VX1
Job ID: 481099847
Originally Posted on: 6/13/2025
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