Service Desk Supervisor
- SmartIMS Inc. Expired
- Falls Church, Virginia
- Full Time
This job ad was removed 3 days ago.
Job Description
Service Desk Supervisor
Supervising a team in a fast-paced, customer service-focused working environment in which the objective is to be on the front line, servicing customer requests Strong desire to interact with end users or clients on the phone or in person in a courteous, professional manner
Has a systems mindset with demonstrated process and documentation experience
Excellent prioritization/time management skills
Excellent oral, written, and inter-personal communication skills
Demonstrated experience troubleshooting hardware, desktops, laptops and mobile devices
Experience supporting Windows 10/11, Mac, Office 365suites
Demonstrated experience in troubleshooting TCP/IP network environment
Employers have access to artificial intelligence language tools (AI) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Dice Id:
SMARNJ
Position Id:
SDSVAi079
Supervising a team in a fast-paced, customer service-focused working environment in which the objective is to be on the front line, servicing customer requests Strong desire to interact with end users or clients on the phone or in person in a courteous, professional manner
Has a systems mindset with demonstrated process and documentation experience
Excellent prioritization/time management skills
Excellent oral, written, and inter-personal communication skills
Demonstrated experience troubleshooting hardware, desktops, laptops and mobile devices
Experience supporting Windows 10/11, Mac, Office 365suites
Demonstrated experience in troubleshooting TCP/IP network environment
Employers have access to artificial intelligence language tools (AI) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Dice Id:
SMARNJ
Position Id:
SDSVAi079
Service Desk Supervisor
Supervising a team in a fast-paced, customer service-focused working environment in which the objective is to be on the front line, servicing customer requests Strong desire to interact with end users or clients on the phone or in person in a courteous, professional manner
Has a systems mindset with demonstrated process and documentation experience
Excellent prioritization/time management skills
Excellent oral, written, and inter-personal communication skills
Demonstrated experience troubleshooting hardware, desktops, laptops and mobile devices
Experience supporting Windows 10/11, Mac, Office 365suites
Demonstrated experience in troubleshooting TCP/IP network environment
Employers have access to artificial intelligence language tools (AI) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Dice Id:
SMARNJ
Position Id:
SDSVAi079
Supervising a team in a fast-paced, customer service-focused working environment in which the objective is to be on the front line, servicing customer requests Strong desire to interact with end users or clients on the phone or in person in a courteous, professional manner
Has a systems mindset with demonstrated process and documentation experience
Excellent prioritization/time management skills
Excellent oral, written, and inter-personal communication skills
Demonstrated experience troubleshooting hardware, desktops, laptops and mobile devices
Experience supporting Windows 10/11, Mac, Office 365suites
Demonstrated experience in troubleshooting TCP/IP network environment
Employers have access to artificial intelligence language tools (AI) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Report this job
Dice Id:
SMARNJ
Position Id:
SDSVAi079
Job ID: 480925693
Originally Posted on: 6/12/2025
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