Customer Support Specialist

Our client, a leader in manufacturing intelligence, is seeking a Customer Support Specialist to join their team.

As a Customer Support Specialist, you will be part of the Service organization supporting data migration efforts. The ideal candidate will have strong analytical skills, excellent communication abilities, and a commitment to collaboration, which will align successfully in the organization.

Job Title: Customer Support Specialist | 6 Months Contract

Location: North Kingstown, Rhode Island

Pay Range: $35-$37/HR

What's the Job?

• Assist in preparing and validating datasets for migration into new ERP and CRM systems.
• Support the recreation and refinement of reports and dashboards using tools such as Power BI.
• Participate in and document User Acceptance Testing (UAT) and data validation.
• Work cross-functionally with teams across the Americas to maintain data integrity and process continuity.
• Collaborate with project leadership to ensure alignment of business processes with new system capabilities.

What's Needed?

• Foundational knowledge of ERP and CRM systems such as SAP and Salesforce.
• Familiarity with data visualization tools like Power BI or Tableau.
• Excellent analytical skills and attention to detail.
• Strong communication and collaboration skills, especially within cross-regional teams.
• High level of accountability, adaptability, and commitment to deadlines.

What's in it for me?

• Opportunity to work in a dynamic and supportive environment.
• Gain valuable experience in data migration and system integration.
• Collaborate with diverse teams across the Americas.
• Enhance your skills in ERP, CRM, and data visualization tools.
• Contribute to meaningful projects that impact the organization.

Upon completion of waiting period consultants are eligible for:

• Medical and Prescription Drug Plans
• Dental Plan
• Vision Plan
• Health Savings Account
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Supplemental Life Insurance
• Short Term and Long Term Disability Insurance
• Business Travel Insurance
• 401(k), Plus Match
• Weekly Pay

If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.