Sr. Design Sales Consultant, Pasadena

  • Kohler
  • Pasadena, California
  • Full Time

Sr. Design Sales Consultant, Pasadena

Work Mode: Onsite

Location: Onsite - Pasadena, CA

Opportunity

Join the Kohler Team atour Pasadena Kohler Signature Store location as a Sr. Design Sales Consultant!This is an exciting opportunity to be part of an engaging team atmosphere and developa wide array of relationships that span from walk-in retail traffic to keytrade industry clients.

The Sr. Design SalesConsultant is results driven and responsible for driving top-line sales throughthe consistent achievement of personal sales targets and goals set by leadership.This position is focused on the development of relationships with tradeprofessionals and homeowners through the creation/development of a book ofbusiness with a focus on high impact activities and interactions with currentand potential clients.

The Sr. Design SalesConsultant is the day-to-day mentor to the team by actively sharing bestpractices and industry knowledge with all team members and ensuring elevated customeradvocacy. This role continuously brings in innovative ideas and recommendationsfor process improvement, from inception to implementation.

Keyduties of the position include:

  • Leverage Salesforce to manage customer relationships, interactions, leads and opportunities to demonstrate an accurate pipeline.
  • Develop new relationships and business for Kohler to meet and exceed sales goals.
  • Conduct daily follow up with customers, quotes and leads to generate and close business.
  • Engage in strategic outreach to develop and grow client acquisition.
  • Network with the professional trade through involvement in associations, meetings and events; including in-store events.
  • Day-to-day mentorship of Design Sales Consultants.
  • The Sr. Design SalesConsultant leverages top-notch customer service skills to deliver a graciouscustomer experience and achieve strong results. Successin the position will be measured through the achievement of Net Order and NetSales goals. Additionally, team success will be measured through store NetPromotor Score (NPS).

TARGETS
Drive sales to meet and exceed individual and team salesplans:

  • Provide high quality customer service to scheduled appointments and walk-in traffic
  • Conduct daily follow-up on outstanding quotes
  • Develop and execute marketing plans to current and potential customer base
  • Participate in planning and execution of in-store events
  • Understands how to win as a team and brings forth a team mentality

Developrepeat sales, new relationships and future business:

  • Create a strategic sales plan and detailed tracking of customer interactions, quotes and opportunities.
  • Conduct outside sales calls, with a focus on targeted top-selling and high-potential accounts, marketing new and featured products.
  • Follow up on leads to generate new business.
  • Network with the professional trade through involvement in associations, meetings and events.

Deliverexceptional customer service:

  • Provide prompt, friendly service
  • Follow up on all sales to ensure customer satisfaction and service
  • Maintain a well-organized, aesthetically pleasing environment
  • Understands balance between providing exceptional customer service and doing the right thing for Kohler Co.
  • Drives repeat customers by going above and beyond to connect with customers in a meaningful and personal way

Administersales process to ensure timely and accurate completion of all sales:

  • Process quotes and sales paperwork
  • Partner with Kohler Customer Care team to track orders for customers and ensure quality service

Continuallydevelop sales skills and product knowledge:

  • Developdetailed knowledge of all product lines and features.
  • Brings in a continuous improvement mindset by challenging status quo in a productive manner and making recommendations for process improvements. Sees through recommendations from inception to implementation.
  • Participate in training activities, including product knowledge presentations and online learning, to supplement product knowledge.
  • Complete training courses to continually develop and hone presentation, negotiation and sales skills.

Skills/Requirements

  • 5+ years prior sales experience required with atrack record of meeting or exceeding sales goals, in a high-end sales / serviceindustry preferred.
  • Indirect or direct prior leadership experience preferred.
  • Strong preference given toprior sales experience in interior or architectural design or luxury retailsales.
  • Plumbing experience preferred.
  • Candidate must be capable of creating andcommunicating product and / or design solutions in a timely manner andarticulate why to buy from Kohler Signature Stores.
  • Collegedegree or certificate in architecture or interior design preferred.

#LI-Onsite

#LI-KZ1

Applicants must be authorized to work in the US without requiring sponsorship now or in the future.

The hourly range for this position is $25.00 - $31.25. The specific hourly rate offered to a candidate may be influenced by a variety of factors including the candidates experience, their education, and the work location. Available benefits include medical, dental, vision & 401k.

Why Choose Kohler?
We empower each associate to #BecomeMoreAtKohler with a competitive total rewards package to support your health and wellbeing, access to career growth and development opportunities, a diverse and inclusive workplace, and a strong culture of innovation. With more than 30,000 bold leaders across the globe, were driving meaningful change in our mission to help people live gracious, healthy, and sustainable lives.

About Us
It is Kohlers policy to recruit, hire, and promote qualified applicants without regard to race, creed, religion, age, sex, sexual orientation, gender identity or expression, marital status, national origin, disability or status as a protected veteran. If, as an individual with a disability, you need reasonable accommodation during the recruitment process, please contact ... . Kohler Co. is an equal opportunity/affirmative action employer.

Job ID: 478155081
Originally Posted on: 5/23/2025

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