Customer Service Representative

Were evaluating talent for a variety of full-time Customer Service opportunities in the automotive industry across the Minneapolis and St. Paul MN Metro. Our client is a family-owned leader in the automotive retail space for over 60 years, where innovation, transparency, and a dynamic team culture drive success. You can earn great pay, build your skills, and grow into a long-term career.

This is an application for ongoing consideration for multiple in-person opportunities hiring immediately.

• Locations include : Minneapolis, St. Paul, Bloomington, Edina, Wayzata, White Bear Lake, Roseville and additional MN Metro cities.
• Compensation: Starts at $15/hr starting for entry level positions up to $20/hr based on experience and position.
• Roles can include: Sales Valets, Service Runners, Kiosk Agents, and Administrative Assistants.

Comprehensive Benefits for these full-time positions include:

• Medical, Dental, Vision coverage & HSA/FSA
• Paid Parental Leave (Maternity, Paternity, Adoption)
• Adoption Assistance Program
• Life Insurance and 401K with Employer Match
• Pet insurance and Employee discounts, & more!

Responsibilities include:

• Resolve customer inquiries by providing prompt, professional assistance and thoughtful solutions to ensure a positive and supportive experience.
• Leverage computer programs to efficiently manage multiple tasks, prioritize responsibilities, and take initiative in resolving issues independently in a fast-paced environment.
  
• Use internal systems to track customer interactions, complete paperwork, and ensure accurate documentation.
• Assisting with billing questions, scheduling sales and service appointments, and educating customers on features.
• Sales Valets assist with customer shuttles, bringing cars up for test drives and sales, car washing or detailing, cleaning show floor vehicles, etc.

Minimum Qualifications:

• High school diploma or equivalent required
• Have 1+ year of customer service experience
• Are comfortable navigating multiple systems on the computer
• Enjoy working in a fast-paced, customer-facing environment
• Are detail-oriented and organized with strong verbal and written communication skills
• Have a valid drivers license and acceptable driving record

Upon completing the application, you will be prompted to complete our HAALO inventory. HAALO is simply a way for us to understand your preferences, behaviors, and work styles. HAALO is the next required step to complete this application.

Who We Are:

Avenica is a career launching platform that uses data science, behavioral psychology, and performance coaching to unleash human potential and launch careers.

How We Do It:

In short, we know resumes don't tell the full story, so we've designed a career mapping experience. Thoughtfully designed checkpoints along the way will uncover unique skills, motivations, and preferences.

Completing each step helps translate potential into performance, and can help us connect an individual's talents and aspirations to opportunities where they can truly thrive and provide them with the guidance to succeed.

By submitting an application to Avenica, you are agreeing to be contacted via SMS text messages and email.