Lead Technical Product Manager-(Salesforce Platform)
- Mastercard
- New York, New York
- Part Time
Our Purpose Mastercard powers economies and empowers people in200+ countries and territories worldwide. Together with ourcustomers, we're helping build a sustainable economy where everyonecan prosper. We support a wide range of digital payments choices,making transactions secure, simple, smart and accessible. Ourtechnology and innovation, partnerships and networks combine todeliver a unique set of products and services that help people,businesses and governments realize their greatest potential. Titleand Summary Lead Technical Product Manager-(Salesforce Platform)Who is Mastercard? Mastercard is a global technology company in the payments industry.Our mission is to connect and power an inclusive, digital economythat benefits everyone, everywhere by making transactions safe,simple, smart, and accessible. Using secure data and networks,partnerships and passion, our innovations and solutions helpindividuals, financial institutions, governments, and businessesrealize their greatest potential. Our decency quotient, or DQ, drives our culture and everything wedo inside and outside of our company. With connections across morethan 210 countries and territories, we are building a sustainableworld that unlocks priceless possibilities for all. Overview Mastercard B2E Business team is looking for a Lead - ProductManager Technical to drive ongoing projects on Salesforce platform.Primary areas of expertise include Sales, Marketing and BI/AIcapabilities in addition to help driving M&A migration projectsand building API/Integrations to internal/external systems. This role is also responsible for creating and presenting strategicconsulting and deliverables for clients, including analysis,recommendations, and implementation of functionality acrossplatform collaborating with Mastercard and M&A businesspartners. ROLE Collaborating with business owners to gather requirements, delivereffective solutions within an agile framework, and support theScrum team in maintaining adherence to SAFe/Agile standards andprocesses. Serve as a skilled liaison between technical teams, testing teams,and business stakeholders to deliver critical business solutionswhile developing a deep understanding of product functionality andinterdependencies. Create and maintain key documentation, including functionalspecifications (user stories, use cases) and design documentation,for developing solutions on the Salesforce Lightning platform. Act as the bridge between business and functional requirements bycollaborating closely with the Scrum team to ensure a clear andshared understanding of deliverables aligned with businessgoals. Align with the broader product vision and roadmap by offeringrecommendations for future projects and effectively communicatingthem to the Product Owner. Demonstrate strong leadership in making thoughtful, informeddecisions while working collaboratively across diverse teams. Build and maintain strong relationships with key stakeholders toensure alignment and mutual success. Operate in a fast-paced Agile environment with a comprehensiveunderstanding of Agile ceremonies and processes. Lead acquisition integration projects and other strategicinitiatives requiring extensive coordination and applicationstructure changes. Manage the end-to-end delivery of engineering work, proactivelyguiding the engineering team and all dependent organizations toensure timely and efficient execution. Provide progress updates and ensure that all dependencies areaccounted for throughout the process. All About You: Extensive expertise in the Salesforce ecosystem Proven experience and certifications as a Salesforce Sales CloudConsultant or Administrator. Hands-on experience with Marketing Automation tools such as SFMC(Salesforce Marketing Cloud) and Pardot. Familiarity with additional Salesforce Clouds, includingExperience, Revenue, and Service Clouds, is highly desirable. Exposure to Salesforce Data Cloud, Einstein GPT/Co-Pilot use cases,as well as Agentforce and AI-driven capabilities, is a distinctadvantage. Proficiency in Content Management tools like Seismic. Experience with PSA/FinancialForce, Order Management, and CPQ toolsis a plus. A solid understanding of system integrations, ETLprocesses, and BI tools will provide added value. Competence in working with Excel spreadsheets, data loadingprocesses, and the creation of mapping templates. Exceptional verbal and written communication abilities areessential. Proven success in fast-paced, dynamic work environments. Experience leading acquisition integration projects or otherhigh-impact strategic initiatives involving significantcoordination and structural changes. Mastercard is a merit-based, inclusive, equal opportunity employerthat considers applicants without regard to gender, genderidentity, sexual orientation, race, ethnicity, disabled or veteranstatus, or any other characteristic protected by law. We hire themost qualified candidate for the role. In the US or Canada, if yourequire accommodations or assistance to complete the onlineapplication process or during the recruitment process, pleasecontact and identify the type of accommodation or assistance youare requesting. Do not include any medical or health information inthis email. The Reasonable Accommodations team will respond to youremail promptly. Corporate Security ResponsibilityAll activitiesinvolving access to Mastercard assets, information, and networkscomes with an inherent risk to the organization and, therefore, itis expected that every person working for, or on behalf of,Mastercard is responsible for information security and must: Abide by Mastercard's security policies and practices; Ensure the confidentiality and integrity of the informationbeing accessed; Report any suspected information security violation or breach,and Complete all periodic mandatory security trainings inaccordance with Mastercard's guidelines. In line with Mastercard'stotal compensation philosophy and assuming that the job will beperformed in the US, the successful candidate will be offered acompetitive base salary based on location, experience and otherqualifications for the role and may be eligible for an annual bonusor commissions depending on the role. Mastercard benefits for fulltime (and certain part time) employees generally include: insurance(including medical, prescription drug, dental, vision, disability,life insurance), flexible spending account and health savingsaccount, paid leaves (including 16 weeks new parent leave, up to 20paid days bereavement leave), 10 annual paid sick days, 10 or moreannual paid vacation days based on level, 5 personal days, 10annual paid U.S. observed holidays, 401k with a best-in-classcompany match, deferred compensation for eligible roles, fitnessreimbursement or on-site fitness facilities, eligibility fortuition reimbursement, gender-inclusive benefits and many more.PayRangesPurchase, New York: $137,000 - $218,000 USD New York City,New York: $143,000 - $228,000 USD
Job ID: 477069925
Originally Posted on: 5/14/2025