Veterinary Receptionist

Veterinary Receptionist

Join our team at Stonehenge Veterinary Hospital in Richmond, VA as a Veterinary Receptionist! We are looking for a friendly and efficient individual who is passionate about providing excellent customer service to our clients and their beloved pets.

Daily Responsibilities:

• Welcome clients and their pets to the clinic with a warm and courteous demeanor
• Check in/out clients in a timely and efficient manner
• Answer incoming calls professionally and route calls or messages to other staff members
• Schedule appointments for doctors, groomer, and surgery
• Prepare patient forms and files ahead of appointments for easy access
• Handle emergency cases by keeping clients and patients at ease
• Review patients' records to ensure immunizations and tests are up to date
• Notify the doctor promptly of patient arrivals and conditions
• Invoice appointments and process payments
• Ensure clients complete necessary forms accurately before discharge
• Fill prescription food and monthly preventative requests
• Receive and process prescription requests
• Fax/email prescription requests and referral documents
• Process incoming lab reports and deliver to appropriate doctor
• Close out and reconcile reports daily
• Maintain a clean work area
• Must be able to multi-task in a fast-paced environment

Nice to Have Skills:

• Proficiency with ezyVet or other veterinary software
• Understanding of preventive care protocols

Salary and Benefits:

We offer a competitive salary range of $37,000 to $45,000 annually, along with health insurance, 401(k) options, flexible schedules, vacation leave, sick leave, and holiday pay.

About Stonehenge Veterinary Hospital:

At Stonehenge Veterinary Hospital, we are dedicated to providing exceptional care for pets and their owners. Our team values compassion, professionalism, and a commitment to the well-being of animals. Join us in our mission to make a difference in the lives of our furry friends!

DEI Statement:

Stonehenge Veterinary Hospital is an equal opportunity employer and is committed to fostering an inclusive and diverse workplace. We celebrate individual differences and encourage applications from all qualified individuals without regard to race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or any other status protected by applicable laws.

EEO Statement:

Stonehenge Veterinary Hospital provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Stonehenge Veterinary Hospital complies with applicable state and local laws governing nondiscrimination in employment.