Employer Help Center

How do I use iHire’s interview scheduling tool?

iHire’s interview scheduling tool allows you to set up candidate interviews directly from our platform by syncing your calendar with our applicant tracking system (ATS), saving you time and frustration while reducing no-shows. As a result, you’ll accelerate your hiring process and fill roles faster.

To get started using our interview scheduling tool:

• Sign in to your account and go to your “Account” tab beneath your name at the top of your screen. Navigate the “Interview Availability” tab and you’ll be prompted to sync your calendar. Alternatively, you can sync your calendar by viewing an applicant’s profile and selecting the “Text/Email Candidate” button and clicking “Send Interview Request.”
• Once you select “Yes, sync my calendar,” choose which calendar you’d like to sync from the dropdown menu, and click “Connect.” We currently sync with Outlook, Apple, Google, and Windows 365.
• You’ll be taken to an authorization page where you’ll grant iHire permission to connect your calendar and agree to the terms and conditions.
• Once you’re routed back to the “Interview Availability” tab, you’ll see that our tool has automatically synced the conferencing service associated with your calendar (for example, if you sync your Google Calendar, you’ll see Google Meet as your conferencing service). Input a default phone number and physical address where in-person interviews will be held. Click “Save.”
• Next, specify your daily interview availability, indicating the hours and days you’d like to schedule interviews. Our tool will also automatically take into consideration the windows of availability on your synced calendar to prevent double-booking. You must have at least one availability window in order to send an interview invitation to a candidate. You can also set how far out candidates can schedule interviews, and choose a minimum notice (e.g., 24 hours) to prevent job seekers from scheduling interviews too close to when they begin. Click “Save Changes.”

To invite candidates to schedule interviews:

• Navigate to the applicant you’d like to invite to schedule an interview and select “Send Interview Request” under the “Text/Email Candidate” button. An “Interview Details” pop-up will appear.
• Select the duration of the interview and interview type (e.g., phone, in-person). The location of the interview will populate with either the phone number, the address, or the conferencing service as selected from your interview settings for both phone and in-person interviews. You can also edit those fields manually and include custom instructions or notes for the candidate. Then, select “Send Interview Request.”
• You’ll receive an email confirming that your request was sent to the candidate. You’ll receive an email notifying you when the candidate selects a date and time.

To view all interviews scheduled or requested:

• Navigate to your “My Candidates” page and select the “Interviews” tab.
• You will be able to see at-a-glance details of the interviews, including the dates, times, and statuses.
• From this tab, you can also reschedule or cancel existing interviews.

To reschedule or cancel an interview:

• Go to your “My Candidates” page and select the “Interviews” tab.
• Under the “Action” column, select either “Reschedule” or “Cancel.”
• Rescheduling prompts you to pick a new date/time, while canceling pops a warning message that the action cannot be undone.
• Both you and the candidate will receive an email notification (and SMS if opted in) when an interview has been rescheduled or canceled by either party.