Can I downgrade or pause my subscription?
If you'd like to downgrade your Job Slots subscription – for example, if you're not hiring – you can do so by signing into your account and selecting "Subscriptions" under your name in the top right corner. Click "Change Plan" next to your Job Slots subscription and you will be able to update your plan to a lower number of slots. If you have any active jobs and are downgrading, you will be asked to select which job(s) to keep open in your slots.
You can also pause individual job postings right from your account. Learn more about this feature here.
However, some customers will need to connect with their Hiring Success Strategist directly, as contractual agreements impact cancelation eligibility. If this applies to you, you will see a popup when you select “Change Plan” that provides you with the contact information for your Hiring Success Strategist.
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