The lazy way to define “accountability” is, well, being accountable! Though it may seem like a simple concept, it’s a critical part of our success as a business.
Here is how iHire defines “accountable”:
“We do what we say we will do and proactively communicate if a commitment cannot be met, along with a plan for how and when we will resolve the situation.”
Why is accountability important to our culture? It’s how we measure and report our progress. It’s how we take ownership of projects and processes. It’s how we respond when things don’t go as planned. It’s how we take responsibility for our actions (or our non-actions).
According to Salary.com, only 60% of workers in the US are held accountable. This figure both surprises and disappoints me, because accountability is so instrumental to a high-performing workplace. When efforts fail, take responsibility and learn. When efforts succeed, give credit to those who contributed.
Want to strengthen your accountability? Here are some of the strategies we follow:
Stay tuned as we continue our series on iHire’s core values.
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