Help Desk Manager Jobs in Burnt Hills, NY

- Tri-Mar Consulting Inc
- Albany, NY (17 miles from Burnt Hills, NY)
- 10 days ago
- Tri-Mar Consulting Inc
- Albany, NY (17 miles from Burnt Hills, NY)
- 10 days ago
Responsibilities include but not limited to: Monitor/oversee the local technical environment to ensure proper functioning (e.g. ensure network infrastructure, video conference, and other local systems...
Demographic Data for Burnt Hills, NY
Moving to Burnt Hills, NY? Find some basic demographic data about Burnt Hills, NY below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Burnt Hills, NY
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Burnt Hills, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- PC Support
- Remote Desktop Protocol
- Client Support
- Systems Center Configuration Manager
- Problem Management
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Zendesk
- Mobile Device Management
- Windows 10
- Information Technology Management
- Incident Management
- Computer Science
- ServiceNow
- IT Support
- Mac Skills
- ITIL
- Help Desk Support
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Budgets
- Reporting
- Employee Development
- Inventory Management
- Policy Development
- Coaching
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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