Help Desk Manager Jobs in Parkville, MD

1-3 of 3 Jobs

Shift Lead- HelpDesk

  • Woodlawn, MD (10 miles from Parkville, MD)
  • 11 days ago
  • Woodlawn, MD (10 miles from Parkville, MD)
  • 11 days ago

for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using ServiceNow application for logging tickets and requests....

Service Desk Manager (IT Assistant Director I)

  • Baltimore, MD (8 miles from Parkville, MD)
  • 60+ days ago
  • Baltimore, MD (8 miles from Parkville, MD)
  • 60+ days ago

Nature of Work: The MDTA is seeking an experienced IT professional to oversee its Service Desk, Mobile Device Management and Mobile Phone Management, and Support Services within the Customer Support...

Queue Manager

  • Columbia, MD (22 miles from Parkville, MD)
  • 60+ days ago
  • Columbia, MD (22 miles from Parkville, MD)
  • 60+ days ago

Requirements Required Skills, Experience, and Education: Bachelor's degree and three (3) years' experience or an Associate's degree and five (5) years' experience working with customer technology and support...

Demographic Data for Parkville, MD

Moving to Parkville, MD? Find some basic demographic data about Parkville, MD below.

Local
National
67,308
947
Medium

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
Help Desk Analyst
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
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Title Synonyms

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Salary for Help Desk Manager Jobs in Parkville, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Parkville, MD offer the following education background
Bachelor's Degree
41.6%
Master's Degree
17.5%
Associate's Degree
17.5%
Vocational Degree or Certification
13.4%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Parkville, MD
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!