Business Process Engineer

TechFlow Inc. is a leading provider of technology solutions and professional services to government agencies, delivering innovative solutions that drive mission success. We are seeking a skilled Business Process Engineer to join our Platform Services Division in support of a large government contract. This fully remote position focuses on the administration, configuration, and optimization of a Computerized Maintenance Management System (CMMS) platform that supports critical industrial asset maintenance operations. The ideal candidate will have a strong understanding of maintenance business processes and the technical expertise to configure enterprise-level systems to meet complex operational requirements.

Key Responsibilities

• Administer and configure the CMMS platform to support maintenance operations for industrial assets.
• Gather and analyze business requirements from stakeholders and translate them into system configurations.
• Design and implement workflows, business rules, and automation within the CMMS platform.
• Configure asset hierarchies, work order processes, preventive maintenance schedules, and inventory management functions.
• Develop and maintain system documentation including configuration guides, process flows, and standard operating procedures.
• Conduct user training and provide ongoing support to maintenance teams and system users.
• Perform system testing, quality assurance, and validation of configuration changes.
• Collaborate with technical teams to integrate the CMMS with other enterprise systems.
• Optimize business processes to improve maintenance efficiency and asset reliability.
• Monitor system performance and recommend enhancements to improve user experience.
• Support data migration, system upgrades, and platform enhancements.
• Ensure system configurations comply with government standards and security requirements.