Operations Supervisor

ABOUT US

At Orchid Orthopedic Solutions, we're more than just a contract manufacturer of orthopedic devices; we're on a mission to enable a longer, active life. With a dedicated focus on implants, instruments, and groundbreaking technologies, we serve a range of dynamic markets, including joint reconstruction, spine, trauma, sports medicine, extremities, and dental. Our manufacturing facility, nestled in the vibrant community of Bridgeport, MI, spans 85,000 square feet and specializes in cutting tools for orthopedic, dental, and trauma applications. Our product lineup boasts burs, pins, screws, drills, reamers, and saw blades, all meticulously designed to meet the highest quality standards for both implants and instruments.

A career at Orchid is more than just a job; it's an opportunity to grow. We offer a comprehensive benefits package that includes performance bonuses, insurance coverage, a 401(k) plan with a company match, paid time off, and engaging employee events. But it's not just about the perks; it's about being part of a team that values growth, innovation, and excellence.

SHIFT

A BRIEF OVERVIEW
The Supervisor, Operations is responsible for supervising the day-to-day operations by providing direction and managing employees engaged in shop-floor processes or operations. They review production schedules, assign work, coordinate set-ups and ensure that materials are available to complete scheduled work. The Supervisor, Operations reports directly to the Manager, Operations for the area.

WHAT YOU WILL DO

• Lead and develop team members following the One Orchid global talent management approach to select, manage, and develop our best team. Ensure the growth of our positive business culture through behaviors that align with our core values and leadership competencies.
• Provide direction to employees directly engaged in shop-floor processes or operations. Ensure that the process/area maintains operations by managing employee performance and absences. Review production schedules, assign work, coordinate set-up and ensure that materials are available to complete scheduled work.
• Supervise work activities and resourcing for manufacturing products in accordance with cost, quality, and quantity specifications under the guidance of the Manager of Operations.
• Manage labor and resource requirements such as: materials, headcount, overtime needs, equipment, etc.
• Recommend measures to improve production methods, worker performance, quality and delivery of product
• Utilize knowledge of continuous improvement concepts to improve plant efficiency and productivity. Utilizes A3 process.
• Coordinate and monitor work flow through cells/departments to ensure established task times are met. Moves work and creates production gaps as required for maintenance to complete repairs or preventative maintenance.
• Report department metrics and leads daily Gemba walks and lean daily management (LDM)
• Keep Operations Leadership (Manager and/or Site Leader) promptly and fully informed of all problems or unusual matters of significance.
• Establish or adjust work priorities to meet production schedules.
• Collaborate in the development and implementation of procedures and ensures compliance. Support the development of compliance procedures.
• Manage employee performance. Reward high performers and address underperforming employees. Write and deliver performance evaluations and development plans, utilizing feedback from Team Leads.
  
  Address employee issues, escalates and/or redirects as needed. Involve and consult with Human Resources. Participate in the selection of talent for organization. Participate in hiring and termination decisions.
• Continuously develop the team by ensuring that employees have necessary knowledge, skills, and abilities to be successful in their roles. When skill gaps are identified, develop/implement action plan to address and eliminate these gaps. Identify the knowledge, skills, and abilities required for each employee.
• Consult with others (such as Team Leads and Managers) regarding policies, procedures, specifications, and other customer & quality requirements, as needed.
• Enforce the 6S policy and overall cleanliness of the facility.
• Manage safety non-compliance in a timely manner. Work with team leads to adhere to safety policies and procedures and the safe operation of all processes and equipment.
• Ensure team members adhere to standard operating procedures (standard work)
• Participate in daily production meetings/communications. Regularly conduct Team Lead meetings and ensure Team Leads have information to successfully perform their duties. Proactively eliminate hazards within their departments and ensure safe operating practices are demonstrated
• Informed/involved with complex problem solving. May decide on actions to take. (e.g. Kaizen)
• Participate in planning and equipment maintenance and repairs to support production schedule. Working with maintenance, oversee and manage maintenance of all equipment. This includes preventive and predictive repairs. Keeps the Operations Leadership (Manager and/or Site Leader) informed of and tracks machine breakdown reasons and works to prevent them.
• Oversee the training of new employees on standard of work instructions and policies and procedures. Ensure required training is provided and validates effectiveness of training
• Collaborate in the development and implementation of procedures and ensures compliance. Support the development of compliance procedures.
• Proactively lead activities to eliminate scrap and improves product quality through problem solving and investigation.
• Achieve productivity targets consistently and actively pursue continuous improvement.
• Oversee the operations of a small and/or simple area.
• Support quality and compliance by adhering to all Quality Management Systems (QMS) documentation requirements and establishing/supporting plan(s) to meet/exceed Key Performance Indicators (KPIs) for Safety, Quality, Delivery On-Time In Full (OTIF), and Cost (financial objectives).
• Ensure team members have the required knowledge and skills prior to performing job duties independently, including conducting, documenting and evaluating training effectiveness.
• Maintain work area, tools and equipment in a clean and organized condition.

EDUCATION QUALIFICATIONS

• High School Or Equivalent (Required)
• Associates (Preferred)
• Bachelor (Preferred)

EXPERIENCE QUALIFICATIONS

• 3+ Years of Experience in a Leadership Role (Required)
• Manufacturing Experience (Preferred)
• Machining experience (Preferred)
• Experience in a FDA Regulated Environment (Preferred)
• Exposure to integrated business planning (Sales & Operations Planning process), quality system deployment, and lean manufacturing in an industrial setting (Preferred)
• Cross-functional Experience

LICENSES AND CERTIFICATIONS

• Leadership Certification (Preferred)
• Trade School Certification (Preferred)

KNOWLEDGE & SKILLS THAT ENABLE SUCCESS

• Active Learning - Extensive Experience
• Accuracy and Attention to Detail - Working Experience
• Coaching - Extensive Experience
• Communication - Extensive Experience
• Computer Knowledge - Working Experience
• Data Entry - Working Experience
• Decision Making and Critical Thinking - Extensive Experience
• Effective Presentations - Extensive Experience
• Hand Dexterity - Basic Knowledge
• Information Capture - Working Experience
• Interpersonal Communication - Extensive Experience
• Leadership - Extensive Experience
• Lean Manufacturing - Working Experience
• Managing Multiple Priorities - Extensive Experience
• Manufacturing Industry - Extensive Experience
• Manufacturing Regulatory Environment - Extensive Experience
• Manufacturing Safety - Extensive Experience
• Mathematical Ability - Working Experience
• Operational Functions - Extensive Experience
• Performance Management and Development - Working Experience
• Quality Management - Extensive Experience
• Problem Solving - Extensive Experience
• Standard Operating Procedures - Extensive Experience
• Team Management and Team Building - Extensive Experience
• Time management - Extensive Experience
• Training - Extensive Experience
• Visual Quality Assurance - Working Experience

PHYSICAL DEMANDS

• Must be able to remain in a stationary position - Occasionally
• Must be able to move about the inside of the building - Constantly
• Must be able to move equipment around the building - Occasionally
• Must be able to ascend/descend stairs or ladders - Occasionally
• Must be able to position oneself and move under/around/over equipment - Occasionally
• Must be able to handle/adjust/inspect/position various items and equipment - Constantly
• Must be able to communicate and exchange information with others - Constantly
• Must be able to perform tasks that require repetitive handling/adjusting/inspecting/positioning of items and equipment - Frequently
• Must be able to distinguish and detect information such as writing and defects - Constantly
• Must be able to move equipment - Rarely

WORKING CONDITIONS

• Noise - Occasionally

WHAT WE OFFER

• Opportunity to work in a growing company

• Ability to help people live a longer, more active life

• Comprehensive benefit package

• Ability to work in an organization that values:

• • Integrity First: We do the right thing

  • Teamwork: We are one Orchid

  • Results: Our results matter

ADDITIONAL REQUIREMENTS

• Candidates offered employment may be required to submit to a pre-employment background check and pre-employment drug-screening based on position requirements

• Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time

• Candidates must be able to provide proof of eligibility to work in the United States through eVerify

At Orchid, we fully support a diverse and inclusive workplace and we are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, hair type, age, status as a protected veteran, or disability.

Orchid Orthopedic Solutions only pays fees for solicited presentations of job seekers submitted through our preferred vendor job board by recruiters, employment agencies, or other parties.