US - Field Technical Spt Cons IV - US1

Our client, a financial services organization, is seeking an IT Support Specialist to join their team. As an IT Support Specialist, you will be part of the Technical Support department supporting end users and executive-level staff. The ideal candidate will have strong customer service, problem-solving skills, and the ability to work independently, which will align successfully in the organization.

IT Support Specialist

Columbus, Ohio

$30.04 $39.32 per hour

• Configure, install, and test hardware components, including deployment and replacement of devices

• Manage hardware and software service-related issues to prevent escalation

• Utilize the ServiceNow ticketing system to update, maintain, and resolve technical requests

• Reimage PCs, back up and restore user data, and validate software functionality

• Document service events and troubleshooting steps accurately in work orders and tickets

• 35 years of experience in software/hardware support, including server and Cisco technologies

• Proficiency troubleshooting MS Office applications, MS Teams, Outlook, and Windows OS

• Experience with VDI, patch management, encryption technologies, antivirus tools, and incident/request management

• Ability to reimage devices, recover data, and provide onsite and remote support

• Strong customer communication skills and ability to work independently in a fast-paced environment

• Medical insurance

• Dental insurance

• Disability insurance

• Life insurance

• Weekly payment

If this is a role that interests you and youd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!

About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells

ManpowerGroup (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands Manpower, Experis, Talent Solutions, and Jefferson Wells creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2022 ManpowerGroup was named one of the World's Most Ethical Companies for the 13th year - all confirming our position as the brand of choice for in-demand talent.