The IT System Engineer scope includes implementation, support & documentation to effectively maintain computer systems, business applications & network functionality. This role serves as a higher-level escalation point for the HBD help desk and other vendors for HBD-specific configuration and/or applications. The position is also expected to participate in future planning of upgrades to infrastructure components.
Roles & Responsibilities
- Provide advanced technical support on computers systems and business application configuration & installation.
- Perform tech refresh planning for internally owned IT infrastructure including user computer systems, networks within all HBD locations, etc.
- Assistance in all aspects of department equipment utilization to maintain current operating procedures is required.
- Must be able to communicate well both orally and written with all levels of HBD personnel.
- Assist in training of all systems users. within the Bellefontaine plant and the HBD/Thermoid, Inc. Corporate Headquarters.
- Provide escalation level support.
- Maintain and supervise the computer inventory.
- Monitoring and managing all installed systems and infrastructure.
Qualifications
- Bachelor's Degree in IT, MIS or similar field is required.
- Proficient in Network Administration including Routing, Switching, and VLANs.
- Proficiency in Firewall Administration including Policy, Security, and VPN configuration.
- Skills in maintenance of Active Directory both local and Azure.
- Proficiency in DNS to support both local & external DNS configurations for hosted Websites
- 5+ years networking knowledge (OSI network layers, TCP/IP). Understanding of Network concepts both LAN and WAN, and data transmission.
- 3+ years Cloud experience, preferably in Azure. Understanding of the Microsoft Azure environment and its uses.
Knowledge, Skills & Capabilities
- Experience with Fortinet both Wired and Wireless, hardware/software
- Experience with Fortinet FortiGate Firewall configuration, maintenance, and support
- Experience with virtualization and managing cloud-based containers.
- Favorable but not required certifications: Network+, CCNA.
HBD Industries is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
HBD NOTICE OF COLLECTION - CALIFORNIA – December 2022
Please click on this link to view the notice.