Operations Manager

Operations Manager | Royal Truck Body | Nashville, TN Regular Employee | Salary Exempt What youll do:
As the Operations Manager for Royal Truck Body (Aebi Schmidt Group Brands) based east of Nashville at our facility in Lebanon, TN, you will enjoy serving as the primary point of contact for the branch, overseeing all aspects of operations, including inside sales, outside sales, purchase order tracking, warranties, parts orders, reporting, and profit and loss management. You'll also be accountable for driving sales, providing exceptional customer service, responding to concerns, maintaining customer relationships, handling warranty matters, and optimizing branch performance to meet and exceed organizational goals. In addition, you will be pivotal in ensuring the branch's success through demonstrating versatility and providing effective direction and strategic decision-making. Core Responsibilities

• Embrace the role of primary liaison between the branch, production teams, and corporation
• Manage all aspects of Branch Operations
• Deliver impeccable service to internal and external customers
• Oversee inside sales and orders for parts, resolve warranty matters, and track purchase orders
• Generate various reports, respond to customer concerns, and provide resolve and resolution
• Spearhead the drafting and creation of the Companys and the Branchs operation plans
• Ensure that all chassis releases and quotes are signed by the appropriate representatives
• Partner with HR to distribute and ensure New Hire documents are processed
• Relay employee/management concerns, as well as policy interpretation to Corporate HR for resolution
• Adopt a proactive approach to upholding company policy
• Provide suggestions and recommendations that align with organizational goals
• Alert management to safety or other concerns
• Initiate plans and processes aimed at minimizing manufacturing costs
• Ensure the effective utilization of labor, equipment, facilities, materials, and capital
• Secure the attainment of business goals and production schedules
• Guarantee that product standards will exceed customers expectations

What you need to be successful:

• Bachelor's degree in business or a related field or an equivalent amount of branch management experience in a similar manufacturing industry
• 10+ years of manufacturing experience in a high-production environment
• 5+ years of managerial experience in a branch management capacity
• Experience managing budgets and analyzing P&L statements.
• Skilled in inventory control and material planning.

Why The Shyft Group?
Our people are our greatest asset, and your success is our success! Thats why we provide comprehensive benefits that support your health, financial security, and work-life balanceso you can thrive both personally and professionally.

• Health & Wellness: Medical, Dental, Vision, HSA/FSA, Wellness Plan
• Financial Security: 401(k) with match, Disability, Life Insurance
• Work/Life & Growth: Educational Reimbursement, EAP, Dependent Care

At The Shyft Group, we dont just offer benefitswe invest in your well-being. Join us and experience the difference! Who we are: The Shyft Group is the North American leader in specialty vehicles, including last-mile delivery vans, work trucks, and motorhome chassis. Our 10 brands Utilimaster , Blue Arc , Royal Truck Body , DuraMag , Magnum , Strobes-R-Us , Spartan RV Chassis , Red Diamond , Builtmore , and Independent Truck Upfitters are powered by 3,000+ team members across the U.S. and Canada. Backed by 50 years of innovation and a supportive, entrepreneurial culture, were leading the way in electrification and proudly ranked among Fortunes 100 Fastest Growing Companies. Equal Employment Opportunity (EEO)
The Shyft Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, genetic information, status as a protected veteran or status as a qualified individual with a disability, or any other characteristic protected by applicable federal, state, or local law. If you have a disability and would like to request an accommodation in order to apply, please email us at ... . The Shyft Group is an E-Verify Employer
Shyft uses E-Verify, which is an online system operated by the U.S. Department of Homeland Security in partnership with the Social Security Administration to verify employment eligibility and validate social security numbers. Through participation in the E-Verify program, information entered on Form I-9 will be provided and compared to information available at both of these agencies. See posters for more details. E-Verify Notice U.S. Right to Work Notice.