Wound Ostomy Continence Nurse (RN Support Manager)

Overview

Plans and implements population/disease management programs and related protocols/policies based on evaluation of clinical outcomes and staff practice patterns. Collaborates with staff to improve clinical outcomes. Provides expert consultations, staff development plans, and continuous quality improvement (CQI) strategies. Works under general supervision.

What We Provide

• Referral bonus opportunities
• Generous paid time off (PTO), starting at 30 days of paid time off and 9 company holidays
• Health insurance plan for you and your loved ones, Medical, Dental, Vision, Life and Disability
• Employer-matched 401k retirement saving program and opportunity for both pre- and post-tax contributions
• Personal and financial wellness programs
• Pre-tax flexible spending accounts (FSAs) for healthcare and dependent careand commuter transit program
• Generous tuition reimbursement for qualifying degrees
• Opportunities for professional growth, career advancementand CEU credits

What You Will Do

• Supports the integration of evidence-based care practices into protocols/policies, consultation strategies, staff development plans, continuous quality improvement initiatives, and research.
• Focuses on improving the patients experience of care (including quality and satisfaction) and reducing the need for hospitalizations and urgent care visits.
• Ensures patient/family centered needs are addressed. Establishes and communicates protocols and standards of care for a cultural and demographic diverse patient/family population; provides intervention guidelines based on these population health needs.
• Evaluates clinical outcomes data and analyzes practice patterns to promote organizational responses that meet the needs of the patients with specific complex and chronic illnesses.
• Develops policies, standards and protocols for the application of evidence-based practice and evaluates their impact on care management outcomes.
• Identifies and develops new programs designed to improve care outcomes for complex patients. Collaborates with program leadership in implementation and evaluation of such programs.
• Collaborates with program leadership to identify, develop, implement and evaluate practice improvement plans.
• Evaluates staff practice patterns on an individual and team level to identify gaps and improve communication skills and clinical practice. Educates, mentors, coaches and develops clinical staff and integrates complex illness management expertise into practice to improve quality of care, reduce transition problems from hospital to home, and reduce hospitalization rates.
• Performs telephonic and in-person clinical consultations as needed.
• Provides clinical care in accordance with VNS Health policies, practices, procedures and Standards of Professional Practice. Partners with the Research department to provide clinical expertise for the development, design and implementation of research proposals.
• Plans, develops, and implements care management programs with key external customers For Pediatric Palliative Care:
• Provides Pediatric End of Life Nursing Consortium (ELNEC) training for interdisciplinary clinical staff based on curriculum provided by ELNEC.
• Collaborates with Community Pediatric Attending Physicians and key referral sources in all regions to facilitate admission of patients with complex and chronic illnesses to the Pediatric Palliative Care Program. Assist transfers of hospice eligible patients from the Pediatric Palliative Care Program to Hospice Care of choice.
• Collaborates with Hospice program leadership in implementation and evaluation of patients transferred from Pediatric Palliative Care to Hospice.
• Collaborates with Community Pediatric Attending Physicians, Hospice Physicians, families, and/or caregivers to assist transfers of hospice eligible patients from the Pediatric Palliative Care Program to the Hospice Care of choice.
• Leads the Pediatric Palliative Care Interdisciplinary Team Meetings in all regions on a monthly basis.
• Provides assistance to referral sources, families and VNS Health clinicians with the insurance covered services and utilization of the Key Provisions of the Affordable Care Act for Children.
• Collaborates with management in implementation, evaluation, and transfer of eligible patients. Collaborates with Clinical Education and Development staff in the development of educational seminars.
• For WOCN:
• Develops and implements formalized disease and symptom management education programs for clinical staff based on evidence based guidelines and reimbursement regulations.
• Participates in special projects and performs other duties as assigned.

Qualifications

Licenses and Certifications:
License and current registration to practice as a Registered Professional Nurse in the State of New York within 6 mo. of hire requiredValid driver's license or NYS Non-Driver photo ID card, may be required as determined by operational needs.Clinical certification in a specific specialty, such as diabetes, oncology, wound/ostomy/continence etc. preferred

Education:
Bachelor's Degree in Nursing requiredMaster's Degree in Nursing preferred

Work Experience:
Minimum of five years clinical experience requiredExperience developing and delivering disease specific educational programs preferredEffective oral/written communication and interpersonal skills requiredProficient with personal computers, including Microsoft Office Word, Excel preferred

Pay Range

USD $98,200.00 - USD $130,800.00 /Yr.
About Us

VNS Health is one of the nations largest nonprofit home and community-based health care organizations. Innovating in health care for more than 130 years, our commitment to health and well-being is what drives us we help people live, age and heal where they feel most comfortable, in their own homes, connected to their family and community. On any given day, more than 10,000 VNS Health team members deliver compassionate care, unparalleled expertise and 24/7 solutions and resources to the more than 43,000 neighbors who look to us for care. Powered and informed by data analytics that are unmatched in the home and community-health industry, VNS Health offers a full range of health care services, solutions and health plans designed to simplify the health care experience and meet the diverse and complex needs of the communities and people we serve in New York and beyond.