iHire is A+ rated and accredited by the Better Business Bureau (BBB) – two qualifications that we take very seriously. Read on to find out what that means, why it matters, and what we do to continually meet the BBB’s standards.
The BBB is a nonprofit organization with a mission to create “an ethical marketplace where buyers and sellers trust each other.” To achieve this, they’ve created and continue to maintain Standards for Trust with eight principles for businesses to follow, actively engage with consumers and companies, identify and celebrate market role models, and address substandard behavior.
By meeting the eight principles mentioned above (Standards of Trust), iHire is accredited by the BBB. We demonstrate “a commitment to make a good faith effort to resolve any consumer complaints.” The standards include:
Tell the Truth
Additionally, we pay a fee for accreditation review/monitoring and support of BBB services to the public.
The BBB rating system scores businesses on a 100-point scale, and points are earned or lost based on 13 elements:
Complaint Volume (Weighted by Complaint Age)
Complaint Resolution Delayed
Failure to Address Complaint Pattern
Type of Business
Time in Business
Transparent Business Practices
Failure to Honor Mediation/Arbitration
Government Action (Per Action)
Advertising Review (Per Incident)
BBB Trademark Infringement
iHire maintains a score between 97 and 100, giving us an A+. We’re proud to have been in business since 1999 and listed on the BBB since 2002. Promptly answering and resolving any complaints we receive and being transparent with our customers is a top priority for us. We stand by our promises and hold fast to our mission to help job seekers advance their careers and employers find the right the talent for their teams.
If you’re ready to partner with us in your job or candidate search, create your free account today. We look forward to welcoming you to the iHire community!