Children waving goodbye to a Premium user who has cancelled their iHire account

How Do I Cancel My iHire Account?

Posted: August 16, 2017

At iHire, our primary goal is to help professionals succeed. For employers who post jobs on any of our 56 industry-specific communities, this means assisting them in finding qualified candidates to add to their teams. For job seekers, this means providing innovative tools to support them in their employment search and help them get the job of their dreams.

We offer resources for users at any stage in their careers, from entry-level associates and recent college graduates to C-suite executives and retirees looking for part-time consulting work. iHire is more than just a job board—it’s a career site for highly motivated, active job seekers as well as passive candidates.

However, we know that many users have one thing on their mind when it comes to iHire: finding a job. For these individuals, their relationship with iHire may be temporary, and once they’ve secured a new job, they need to cancel their iHire account. We understand this and have made the iHire cancellation process as straightforward as possible.


How to Cancel a Premium iHire Account

The easiest way to cancel your Premium membership with iHire is to visit our cancellation page, fill out the brief form, and hit Request Cancellation. However, we also offer a few other options for the convenience of our users.

From your account home page, you can cancel your Premium iHire membership through your account settings. To access your settings, log in and click on your name in the top right corner of the page. This will open a drop-down menu that includes your name and email address, your membership status (which should read “Premium Member”), Account Settings, Notification Preferences, and a sign out button. From this drop-down menu, you can cancel your Premium iHire account in three easy steps:

  1. Click on Account Settings
  2. Click on Membership in the upper right corner, next to Account and Notifications.
  3. Click on Cancel all Future Billings

That’s it! As soon as you click on “Cancel all Future Billings,” you will notice a short message in the upper right corner of the page confirming your cancellation. You will also receive a cancellation confirmation email and continue to have access to all Premium tools and benefits through the end of your current billing period.

The third way you can cancel your Premium iHire account is by reaching out to us through the Contact page to send a feedback message requesting to cancel your account. To do this, you must first click on the More tab in the upper right corner, directly below your name. That will display a drop-down menu that includes “Contact Us” near the bottom, right above the link for the iHire Help Center.

The fourth—and last—option you can utilize to quickly and easily cancel your Premium iHire account is simply calling and talking to one of our friendly Customer Success team members. They’re here to help and can be reached Monday–Friday between 8:30 am and 5:30 pm (ET) at 877-840-6214.


How to Cancel a Basic iHire Account

You may cancel your Basic iHire account by following all of the same steps listed above for Premium membership cancellation. However, there is one additional task required once you click on your name to open up the drop-down menu in the upper right corner of the page:

  1. Click on Account Settings
  2. Click on Membership in the upper right corner, next to Account and Notifications.
  3. Click on Cancel Basic Membership
  4. Confirm your cancellation by clicking on Cancel Now

Just like with our Premium membership, you have two additional options to cancel your Basic account: sending a message via the Contact page or calling our Customer Success team directly at 877-840-6214. Keep in mind that when you cancel your Basic membership with iHire you will no longer be able to sign in to the site and you will also no longer receive any emails from iHire.


Now that you know how to cancel your membership with iHire, why not give our Premium features a try? Upgrade today and see how iHire’s user-friendly tools, job matching technology, and career-oriented resources can help you in your job search and beyond.

Freddie Rohner, iHire
Posted by: Freddie Rohner, iHire
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