Help Desk Manager Jobs in Germantown, WI
Application Support Specialist
- Milwaukee, WI (17 miles from Germantown, WI)
- 1 day ago
- Milwaukee, WI (17 miles from Germantown, WI)
- 1 day ago
We are looking for an excellent Application Support Specialist to join our support team....
Senior Global IT Service Desk Manager
- Milwaukee, WI (17 miles from Germantown, WI)
- 4 days ago
- Milwaukee, WI (17 miles from Germantown, WI)
- 4 days ago
Deliver world-class support for over 900 employees, globally....
- New Berlin, WI (17 miles from Germantown, WI)
- 90+ days ago
- New Berlin, WI (17 miles from Germantown, WI)
- 90+ days ago
Experience with Service Desk ticketing systems, SLAs, support tools, etc....
Demographic Data for Germantown, WI
Moving to Germantown, WI? Find some basic demographic data about Germantown, WI below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Germantown, WI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Germantown, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Hardware Support
- Client Support
- Technical Troubleshooting
- IT Operations
- VPN
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Backup
- Application Support
- Service Delivery
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- Zendesk
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Installation
- Resolution
- Root Cause Analysis
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Technical Support
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Interpersonal Skills
- Reporting
- Mentoring
- Coaching
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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