Help Desk Manager Jobs in Sumner, WA
- Lakewood, WA (15 miles from Sumner, WA)
- 15 days ago
- Lakewood, WA (15 miles from Sumner, WA)
- 15 days ago
OR Equivalent combination of education and work experience in Information Technology, IT Service Management, or a related field....
IT Help Desk Supervisor - Sabey Corporation
- Tukwila, WA (23 miles from Sumner, WA)
- 20 days ago
- Tukwila, WA (23 miles from Sumner, WA)
- 20 days ago
The IT Help Desk Supervisor will also serve as a coordinator between frontline support and IT leadership. What you will be doing: Supervise and mentor the IT Support Team....
Demographic Data for Sumner, WA
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Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Sumner, WA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Sumner, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Virus Removal
- Client Support
- Technical Troubleshooting
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Mobile Device Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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