Help Desk Manager Jobs in Mountlake Terrace, WA
IT Help Desk Supervisor - Sabey Corporation
- Tukwila, WA (17 miles from Mountlake Terrace, WA)
- 30+ days ago
- Tukwila, WA (17 miles from Mountlake Terrace, WA)
- 30+ days ago
The IT Help Desk Supervisor will also serve as a coordinator between frontline support and IT leadership. What you will be doing: Supervise and mentor the IT Support Team....
POSITION SUMMARY: Provide exceptional leadership of all help desk support to end-user employees bank-wide on computers, peripherals, phones, the core banking system, MS Office applications, and other...
Demographic Data for Mountlake Terrace, WA
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Salary for Help Desk Manager Jobs in Mountlake Terrace, WA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Mountlake Terrace, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Remote Desktop Protocol
- Virus Removal
- Client Support
- Technical Troubleshooting
- Problem Management
- IT Leadership
- BMC Remedy
- Apple OS X
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Change Control
- Windows 10
- Service Delivery
- Backup
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- R Programming
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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