Help Desk Manager Jobs in Kent, WA
- Lakewood, WA (22 miles from Kent, WA)
- 5 days ago
- Lakewood, WA (22 miles from Kent, WA)
- 5 days ago
OR Equivalent combination of education and work experience in Information Technology, IT Service Management, or a related field....
IT Help Desk Supervisor - Sabey Corporation
- Tukwila, WA (13 miles from Kent, WA)
- 11 days ago
- Tukwila, WA (13 miles from Kent, WA)
- 11 days ago
The IT Help Desk Supervisor will also serve as a coordinator between frontline support and IT leadership. What you will be doing: Supervise and mentor the IT Support Team....
Demographic Data for Kent, WA
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Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Kent, WA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Kent, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Hardware Support
- Client Support
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- Problem Management
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Backup
- Application Support
- Cross-Functional Team Management
- Service Delivery
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Installation
- Resolution
- Root Cause Analysis
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Employee Development
- Coaching
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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