Help Desk Manager Jobs in Federal Way, WA
- Lakewood, WA (17 miles from Federal Way, WA)
- 9 days ago
- Lakewood, WA (17 miles from Federal Way, WA)
- 9 days ago
OR Equivalent combination of education and work experience in Information Technology, IT Service Management, or a related field....
IT Help Desk Supervisor - Sabey Corporation
- Tukwila, WA (16 miles from Federal Way, WA)
- 15 days ago
- Tukwila, WA (16 miles from Federal Way, WA)
- 15 days ago
The IT Help Desk Supervisor will also serve as a coordinator between frontline support and IT leadership. What you will be doing: Supervise and mentor the IT Support Team....
Demographic Data for Federal Way, WA
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Federal Way, WA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Federal Way, WA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Hardware Support
- Client Support
- Technical Troubleshooting
- IT Operations
- VPN
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Drupal CMS
- Windows OS
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- Service Delivery
- Backup
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
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- Zendesk
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- ServiceNow
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft SharePoint
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Verbal Communication
- Documentation
- Education Experience
- Collaboration
- Telephone Skills
- Reporting
- Mentoring
- Coaching
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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