Help Desk Manager Jobs in Sterling, VA
- Arlington, VA (19 miles from Sterling, VA)
- 2 days ago
- Arlington, VA (19 miles from Sterling, VA)
- 2 days ago
Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....
Tier 1 Helpdesk Lead and Analyst
- Washington, DC (22 miles from Sterling, VA)
- 6 days ago
- Washington, DC (22 miles from Sterling, VA)
- 6 days ago
Position Description: CGI Federal is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support....
Desktop Support Services Help Desk Lead
- Herndon, VA (2 miles from Sterling, VA)
- 7 days ago
- Herndon, VA (2 miles from Sterling, VA)
- 7 days ago
providing efficient help desk support and services to the enterprise....
- Herndon, VA (2 miles from Sterling, VA)
- 8 days ago
- Herndon, VA (2 miles from Sterling, VA)
- 8 days ago
decision-making and continuously improve support, updating the customer satisfaction survey as needed and posting upon key stakeholders approval; develop and recommend dashboards to support visibility...
- Arlington, VA (19 miles from Sterling, VA)
- 11 days ago
- Arlington, VA (19 miles from Sterling, VA)
- 11 days ago
Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...
Deskside Support Technician (Tier 2)
- Washington, DC (22 miles from Sterling, VA)
- 11 days ago
- Washington, DC (22 miles from Sterling, VA)
- 11 days ago
We are looking for two strongly qualified people to help support our clients. We are currently seeking a...
- Washington, DC (22 miles from Sterling, VA)
- 12 days ago
- Washington, DC (22 miles from Sterling, VA)
- 12 days ago
Provide Mobile Device Support, Hardware/Software installation and configuration support. . Provide support for offices in installing and using supported software ....
- Chantilly, VA (8 miles from Sterling, VA)
- 14 days ago
- Chantilly, VA (8 miles from Sterling, VA)
- 14 days ago
Desk Manager and lead a dynamic group of 10 technicians dedicated to providing exceptional support to approximately 2,500 employees....
- Herndon, VA (2 miles from Sterling, VA)
- 20 days ago
- Herndon, VA (2 miles from Sterling, VA)
- 20 days ago
Our Help Desk Manager partners with the contract leadership to support and ensure oversight of contract requirements, operability, coordination, and reporting....
- Washington, DC (22 miles from Sterling, VA)
- 21 days ago
- Washington, DC (22 miles from Sterling, VA)
- 21 days ago
Manage support ticket triage, ensuring SLAs are met and exceeded. Directly assist with tickets during high volume....
- Washington, DC (22 miles from Sterling, VA)
- 21 days ago
- Washington, DC (22 miles from Sterling, VA)
- 21 days ago
You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Apex team member can provide....
- Washington, DC (22 miles from Sterling, VA)
- 25 days ago
- Washington, DC (22 miles from Sterling, VA)
- 25 days ago
ManTech seeks a motivated, career and customer-oriented Help Desk Manager to join our team in the National Capital Region (NCR). This is a hybrid position....
- Adelphi, MD (24 miles from Sterling, VA)
- 27 days ago
- Adelphi, MD (24 miles from Sterling, VA)
- 27 days ago
system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019, etc.)...
- Arlington, VA (19 miles from Sterling, VA)
- 30+ days ago
- Arlington, VA (19 miles from Sterling, VA)
- 30+ days ago
Overview Help Desk Manager Arlington, Virginia Are you ready to enhance your skills and build your career in a rapidly evolving business climate?...
- Washington, DC (22 miles from Sterling, VA)
- 45+ days ago
- Washington, DC (22 miles from Sterling, VA)
- 45+ days ago
RIVA is seeking an experienced and dynamic Help Desk Manager to support the Department of Commerce (DOC)....
Demographic Data for Sterling, VA
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Salary for Help Desk Manager Jobs in Sterling, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Sterling, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Client Support
- Systems Center Configuration Manager
- Hardware Support
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- Problem Management
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Backup
- Application Support
- Service Delivery
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- IT Support
- ServiceNow
- Help Desk Support
- ITIL
- Installation
- Resolution
- Root Cause Analysis
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
- Technical Support
- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Employee Development
- Coaching
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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