Help Desk Manager Jobs in Richmond, VA
Elicit and write business and system functional and non-functional requirements including usability, reliability, performance and support requirements of a system....
- Glen Allen, VA (6 miles from Richmond, VA)
- 3 days ago
- Glen Allen, VA (6 miles from Richmond, VA)
- 3 days ago
Responsibilities of the position include: Accountable for the development, implementation, adoption and maintenance of IT Service Management (ITSM) processes and tools, including the optimization of...
Instructional Technology Application Support Specialist
- Chesterfield, VA (12 miles from Richmond, VA)
- 90+ days ago
- Chesterfield, VA (12 miles from Richmond, VA)
- 90+ days ago
Supports the promotion and daily instructional use of the divisions learning management system, to include primary technical support....
Demographic Data for Richmond, VA
Moving to Richmond, VA? Find some basic demographic data about Richmond, VA below.
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Title Synonyms
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Salary for Help Desk Manager Jobs in Richmond, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Richmond, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Virus Removal
- Client Support
- Technical Troubleshooting
- Network Infrastructure
- Network Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Apple OS X
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Change Control
- Windows 10
- Service Delivery
- Backup
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- R Programming
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Apple iOS
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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