Help Desk Manager Jobs in Merrifield, VA
- Reston, VA (8 miles from Merrifield, VA)
- 21 hours ago
- Reston, VA (8 miles from Merrifield, VA)
- 21 hours ago
SAIC leads the way to provide customer-centric IT Service Management (ITSM) focused on improving service and leveraging processes and strategies with an emphasis on timely IT services and support....
Remote Work- Washington, DC (10 miles from Merrifield, VA)
- 1 day ago
- Washington, DC (10 miles from Merrifield, VA)
- 1 day ago
Overview: We are seeking an experienced ERP Help Desk Manager with strong knowledge of Unit4 ERP to lead our support team....
- Arlington, VA (7 miles from Merrifield, VA)
- 1 day ago
- Arlington, VA (7 miles from Merrifield, VA)
- 1 day ago
Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being....
- Washington, DC (10 miles from Merrifield, VA)
- 6 days ago
- Washington, DC (10 miles from Merrifield, VA)
- 6 days ago
Seeking an experienced Deskside Support Technician to provide onsite technical assistance and break/fix support for government end-user devices....
Manager, Technical Support (Hybrid)
- Herndon, VA (11 miles from Merrifield, VA)
- 7 days ago
- Herndon, VA (11 miles from Merrifield, VA)
- 7 days ago
The Support Manager at ISI is a people-first leader responsible for fostering a high-performing, collaborative, and customer-obsessed support team....
- Washington, DC (10 miles from Merrifield, VA)
- 7 days ago
- Washington, DC (10 miles from Merrifield, VA)
- 7 days ago
Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
- Reston, VA (8 miles from Merrifield, VA)
- 8 days ago
- Reston, VA (8 miles from Merrifield, VA)
- 8 days ago
Strong understanding of IT Service Management (ITSM) frameworks, particularly ITIL. Experience with various ticketing systems and remote support tools....
Deskside Support Technician (Tier II)
- Washington, DC (10 miles from Merrifield, VA)
- 8 days ago
- Washington, DC (10 miles from Merrifield, VA)
- 8 days ago
An IT Services program supporting several customers....
Deskside Support Technician (Tier 2)
- Alexandria, VA (9 miles from Merrifield, VA)
- 8 days ago
- Alexandria, VA (9 miles from Merrifield, VA)
- 8 days ago
Meet customer requirements for Service Desk performance, and provide network technical support. Instruct customers and support staff in the use of equipment and software....
Web Application Support Specialist
- Washington, DC (10 miles from Merrifield, VA)
- 14 days ago
- Washington, DC (10 miles from Merrifield, VA)
- 14 days ago
This individual resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems....
Remote Work- Arlington, VA (7 miles from Merrifield, VA)
- 18 days ago
- Arlington, VA (7 miles from Merrifield, VA)
- 18 days ago
Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....
Tier 1 Helpdesk Lead and Analyst
- Washington, DC (10 miles from Merrifield, VA)
- 21 days ago
- Washington, DC (10 miles from Merrifield, VA)
- 21 days ago
Position Description: CGI Federal is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support....
Desktop Support Services Help Desk Lead
- Herndon, VA (11 miles from Merrifield, VA)
- 23 days ago
- Herndon, VA (11 miles from Merrifield, VA)
- 23 days ago
providing efficient help desk support and services to the enterprise....
- Herndon, VA (11 miles from Merrifield, VA)
- 24 days ago
- Herndon, VA (11 miles from Merrifield, VA)
- 24 days ago
decision-making and continuously improve support, updating the customer satisfaction survey as needed and posting upon key stakeholders approval; develop and recommend dashboards to support visibility...
- Arlington, VA (7 miles from Merrifield, VA)
- 27 days ago
- Arlington, VA (7 miles from Merrifield, VA)
- 27 days ago
Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Merrifield, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Merrifield, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Virus Removal
- Client Support
- Technical Troubleshooting
- Network Infrastructure
- Network Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Apple OS X
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Change Control
- Windows 10
- Service Delivery
- Backup
- Service Now PaaS
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Apple iOS
- Mac Skills
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills